Don't let the fear of striking out keep you from playing the new data-driven game.
The building blocks of customer-centric marketing methodology.
Satisfaction is fleeting. Loyalty is the measure that predicts future customer behavior.
One measures a company's customer population as a whole; the other, individual customers. Choose wisely.
3 areas B2B marketers can improve their results by adopting common B2C practices.
Two lessons from B2B companies that B2C businesses can use to improve their marketing performance.
Use loyalty data to identify key target segments and get more revenue from existing customers.
Revenue growth from existing customer through cross-selling is where direct marketing can deliver significant traction.
How marketers can move one-and-done customers to repeat buyers.
All marketers want to be relevant, but many are confounded by how to do so cost effectively.
The data gained from loyalty programs is invaluable for direct marketing planning.
Company of the week
Data Services, Inc. meets the needs of today's data-driven marketer by providing front-end database management and data analytics platforms alongside our expertise in global contact data quality, database building and ongoing maintenance that comes with our 45+ years in business.
Spectrum Spatial attempts to make the world a small marketplace for B2B and B2C companies alike.
Intent, which tells you who, how, and when to target, is a common thread on the customer journey.
It's been a bad year for TV service providers.