JCPenney Considers Sale of Direct Marketing Services Unit

Share this article:
JCPenney Co. Inc. yesterday said it would explore strategic alternatives for its Direct Marketing Services subsidiary, possibly including the sale of the unit or the creation of a venture to operate it.


The news follows the February announcement by the Plano, TX, retailer and cataloger that it would embark on a major restructuring program to focus on its core department stores, drugstores and catalogs. Last year, the company sold its credit card operations to GE Capital.


"We believe that an exploration of strategic alternatives is a logical continuation of our ongoing efforts to focus on our core businesses while at the same time taking actions to unlock value for our shareholders," said James E. Oesterreicher, JCPenney chairman and CEO, in a prepared statement.


Calls to JCPenney were not immediately returned.


The company plans to use the proceeds from any transaction involving the unit along with proceeds from the creation of a tracking stock for its Eckerd drugstore chain to buy back its common stock and reduce debt.


The Direct Marketing unit had 1999 sales of about $1.12 billion, an increase of about 9.5 percent over 1998 revenues of $1.02 billion. Profits at the unit totaled $242 million in 1999, a 3.9 percent increase over 1998 profits of $233 million. The company said it was the 12th consecutive year of profit and revenue gains for the unit, which uses telemarketing and direct mail to offer a variety of insurance products and membership services to credit card holders and other groups.


Direct Marketing Services accounted for about 3.4 percent of JCPenney's total revenues last year. It operates call centers in Plano and Corpus Christi, TX, and in Oklahoma City, employing about 1,400 customer service agents.


JCPenney retained the investment firm of Credit Suisse First Boston to assist in the evaluation and possible sale of the unit.


As part of the $530 restructuring announced earlier this year, JCPenney closed about 289 Eckerd drugstores and about 50 JCPenney department stores.
Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in Multichannel Marketing

Pet World's Multichannel Marketing Is a Whole Other Animal

Pet World's Multichannel Marketing Is a Whole Other ...

The family owned pet store redesigns its website to bring the in-store experience online.

Complexity's What Marketers Got, Simplicity's What They Want

Complexity's What Marketers Got, Simplicity's What They Want

Customer insights managers want campaign management tools to remain easy to use, even as they up their games with multi-layered campaigns.

Wine.com Uncorks New Digital Marketing Opportunities

Wine.com Uncorks New Digital Marketing Opportunities

The online wine retailer's strategy incorporates different flavors and depths.