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Issue Archive
> February 25, 2008 Issue of DMNews
February 25, 2008 Issue of DMNews
People News
What's the ideal combination of online and offline skills for interactive marketing executives?
E-mails, affiliate marketing, video ads and paid search have each built on the strengths of the Internet. Now there's a whole new thing called the ...
New hires and career moves in the DM industry
New hires and career moves in the DM industry
Main Feature
Membership marketing
AARP is working hard to reach its growing 50-plus audience — and inserts are integral to its strategy.
Vertical Feature
Bedside branding
Positive and personal communications attract patients when hospitals market directly to consumers — by building a sense of trust and approachability.
Direct Choice
Timing just one welcome aspect of fun "Transform" mailer from Mobi
When I saw the words "Transform Your Business" scrawled across the top of a Mobi direct mail box, I wasn't expecting to find an actual ...
Analysis
Mailers respond to rate increase proposals
The US Postal Service's announcement on February 11 that rates for First-Class Mail, Standard Mail, periodicals, package services and special services would increase in May ...
News Articles
Falling consumer satisfaction trend continues: ACSI
Overall customer satisfaction declined in the fourth quarter of 2007, marking two subsequent quarters in which a decline was posted, according to the American Customer ...
ProQuo launches catalog opt-out service
ProQuo, a direct mail preference service, has launched a free service enabling consumers to choose the catalogs they want to receive. "Our goal is to ...
Meredith takes parenting brands to India, Greece
Meredith Corporation has signed licensing agreements with publishers in India and Greece to distribute parenting magazines in those countries. Media Transasia India Ltd., which signed ...
Crystal Light launches social networking site for women
Crystal Light, a sugar-free beverage produced by Kraft Foods, last week launched uPumpItUp, a social networking site designed to encourage women to inspire and challenge ...
Omnicom acquires Kern, will operate under Rapp
The Diversified Agency Services (DAS) division of Omnicom Group Inc. has acquired The Kern Organization in a move to strengthen its customer acquisition offering. The ...
Paper mills close as overall printing volumes decline
News of paper mill closings continues to come in and the reason is clear, according to industry experts: The overall volume of printing is down. ...
Chef schools go for integration
The French Culinary Institute (FCI) and its sister school, The Italian Culinary Academy (ICA) have launched a major national integrated marketing campaign produced by agency ...
Merchandise mix aids Brookstone, while Sharper Image stumbles
It was a tale of two different outcomes last week for specialty gift multichannel merchants Sharper Image and Brookstone. Following years of declining sales, Sharper ...
Google launches new AdSense for video ads
Google launched a beta version of AdSense for video on February 21. According to the official Google blog, the goals of the video beta program ...
New Briefs
Green envelopes
EcoEnvelopes, developers of reusable envelopes, received a national customer ruling from the US Postal Service, a designation that signifies the design will withstand transport through ...
Get smarter about intelligent mail
The US Postal Service and the Postal Customer Councils are sponsoring symposiums next month to help mailers prepare for new Intelligent Mail barcode requirements set ...
E-cards should be PG-13
The Federal Trade Commission amended its interpretation of the Children's Online Privacy Protection Act of 1998, which regulates Internet marketing to children younger than 13. ...
Valassis ups revenue
Valassis reported net earnings of $20.6 million, up 197.3% from $6.9 million in the prior year, primarily because of its $1.2 billion acquisition of shared ...
VideoEgg launches ad network
VideoEgg, an online video company, has launched an ad network that uses a cost-per-engagement model. The AdFrames Brand Response Network distributes video or rich media ...
Yahoo adds to Newspaper Consortium
Yahoo grew membership of its Newspaper Consortium with the addition of four publishers, including Shaw Newspapers, the Times Publishing Co. and the Columbian Publishing Co., ...
Convio partners with ThePort Network
Nonprofit marketing technology provider Convio, Inc. has partnered with ThePort Network to launch a social media suite that will allow Convio clients to build branded ...
Alliant launches database infrastructure
The Alliant Group has launched a multichannel database marketing infrastructure for Charter Communications. The database facilitates outbound direct mail, telemarketing, and e-mail marketing communications to ...
Red Envelope addressing challenges
Speculation that gifts cataloger Red Envelope may shutter gained more clout last week as the nine-year-old company reported a loss of $4.3 million, compared with ...
BrandNew
Redken's new Web style
On March 1, New York-based hair product manufacturer Redken will launch a search marketing campaign with more than 5,000 keywords to promote its redesigned consumer ...
Duly Noted
Bigger in flat rate
The US Postal Service has introduced a new box, which costs $12.95 and ships to any US address. The Priority Mail large flat-rate box, at ...
Optimized
Defining metrics may optimize all e-mail campaigns
For some time, the buzz in e-mail marketing has been all about relevance, and it can only help to measure the responses to e-mails that ...
Nailed It
DMNews spends a few minutes with Lori Avery, marketing communications manager, Pentax
Pentax executive discusses the company's recent interactive campaign for its Digital SLR camera.
Editorial
Credit card co.'s valuing customer retention over acquisition
Two pieces of research came out last week that attempted to quantify some of the impact the credit crunch has had on the direct marketing ...
Op-Ed
Take steps to mend telemarketing
As a second-generation direct marketer, (my father, Murray Roman is recognized as the founder of the telemarketing industry), sadly, I cannot say that the quality ...
Gloves Off
What's the best way to automate SEM?
Ian Epstein, VP of sales search at Coremetrics, and Covario CEO Russ Mann discuss best practices for automating search functionality.
Technique
Talking the talk about call centers
Customer service representatives are essential to the success of any company's call center. Four experts discuss how to make sure your CSRs help, not harm, ...
The Work
Creative solutions from Partnership for a Drug-Free America, WFBC radio station and Kansas State University
The Partnership for a Drug-Free America urges parents to talk to kids; Radio station promotes sweepstakes with singing avatars; Kansas State University's Advanced Manufacturing Institute ...
ToolBox
Cooperative coupon tips, better e-mail response and improving SEO
Industry experts offer insight on cooperative coupons, increasing e-mail response rates and increasing Web ranking through SEO.
Third Screen
Hopefuls Hillary, Barack and John are a text away
As presidential candidates vie for attention, mobile services firm Mogreet is jumping on the bandwagon with a new mobile video service. With its new "Mogreet ...
Most Popular
Most Emailed
Most Recent
Samsung uses 'Mr. Samsung' to increase consumer interaction on retail sites
Why SMS messaging is more than a teen tool for marketers
Marketers excited for metrics opportunities from Twitter tool
Lacoste debuts first US all-digital effort
Petco uses e-mail effort to promote organic pet food
Inbox Insider: Testing and segmentation helped Mint.com increase e-mail open rate
Consumers not expected to wait for Black Friday or Cyber Monday for holiday gift purchases
The importance of your e-mail sender line
RaceTrac Petroleum selects BrightWave Marketing for e-mail, social media
Choice Hotels hires Clarabridge to improve customer service
Consumers not expected to wait for Black Friday or Cyber Monday for holiday gift purchases
InfoGroup chair: No decision yet on company sale
Petco uses e-mail effort to promote organic pet food
Lacoste debuts first US all-digital effort
ALS Association names Grizzard AOR to raise donor engagement
Why SMS messaging is more than a teen tool for marketers
Learning Curve names Euro RSCG Chicago AOR for First Years brand
Choice Hotels hires Clarabridge to improve customer service
Samsung uses 'Mr. Samsung' to increase consumer interaction on retail sites
Focus USA releases insurance list
Editorial: This holiday season, may the best direct win
Brand marketers rethink e-commerce
HP developing behavioral tool
Marketers excited for metrics opportunities from Twitter tool
Bob Evans chooses Brunner as AOR
MoneyGram expands loyalty program into Canada
Arandell incorporates BCC Software to aid IMB transition
Consumers not expected to wait for Black Friday or Cyber Monday for holiday gift purchases
E-commerce down 2% in Q3: Outlook for holiday season sunnier
Lovemoney.com hires StrongMail for e-mail marketing
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