IRT Fields Calls For Robot Maker

Share this article:
Customer relationship management firm IRT, Fort Lauderdale, FL, will provide outsourced call center services for Friendly Robotics, a technology firm based in Israel that produces robotic lawnmowers.


IRT will handle inbound customer service calls and implement outbound customer care programs and respond to e-mail inquiries. The company will also take orders placed through Friendly Robotics' Web site, fulfill requests for promotional literature and place outbound follow-up calls after such requests are made.
Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in Agency

Unleashing the True Power of the Customer

Unleashing the True Power of the Customer

Retailers who harness customer loyalty program data can create a customer-centric competitive advantage.

News Byte: Gartner Retail Expert Joins eCommera as CMO

News Byte: Gartner Retail Expert Joins eCommera as ...

Kevin Sterneckert brings a wealth of knowledge and experience to eCommera.

News Byte: SapientNitro Acquires Campfire; Will Go to Bat for Red Sox

News Byte: SapientNitro Acquires Campfire; Will Go to ...

The Sapient unit aims to up its storytelling acumen by teaming up with Campfire, something that will aid a new partnership with the Boston Red Sox.