Inktel Call Centers To Serve Business Matchmaking

Share this article:
Business Matchmaking, a joint effort by Hewlett-Packard Co. and the U.S. Small Business Administration, has asked Inktel Direct, Miami Lakes, FL, to handle inbound call center services.


The new venture is designed to help small businesses nationwide compete for outsourcing contracts from government agencies and large corporations.


Inktel's call center agents will offer customer service help and process fulfillment requests from small business owners. The company will also handle e-mail queries and responses through live chats on a portal.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

Target Names Retail Veteran Brian Cornell as CEO

Target Names Retail Veteran Brian Cornell as CEO

He leaves the top job at PepsiCo Foods to take the spot vacated by Greg Steinhafel in the aftermath of the data breach.

NBA Names Insurance Exec as its CMO

NBA Names Insurance Exec as its CMO

Nationwide and State Farm veteran Pamela El takes the league's marketing helm next month.

Bloomberg Names Bigley CMO

Bloomberg Names Bigley CMO

Communications chief Deirdre Bigley is appointed head of global marketing for the business and financial news company.