Inktel Call Centers To Serve Business Matchmaking

Share this article:
Business Matchmaking, a joint effort by Hewlett-Packard Co. and the U.S. Small Business Administration, has asked Inktel Direct, Miami Lakes, FL, to handle inbound call center services.


The new venture is designed to help small businesses nationwide compete for outsourcing contracts from government agencies and large corporations.


Inktel's call center agents will offer customer service help and process fulfillment requests from small business owners. The company will also handle e-mail queries and responses through live chats on a portal.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

SAP Names New CMO and First CDO

SAP Names New CMO and First CDO

Maggie Chan Jones, who helped Microsoft transition to the cloud, takes over from new chief digital officer Jonathan Becher.

Toshiba Business Solutions Names Melo CMO

Toshiba Business Solutions Names Melo CMO

The 23-year content management veteran will lead new product and service development.

The Risk of Taking Email Full Throttle: Answers

The Risk of Taking Email Full Throttle: Answers

As VP of marketing for the fledgling Targeted Outreach, Tony Smith's charge was to help grow the company—but his gut felt he was walking the ethical line. How should he ...