Incentive Systems Partners With OnyxIncentive Systems Inc., a provider of enterprise incentive management, said yesterday that it is partnering with Onyx Software, a customer relationship management vendor.
Under terms of the partnership, Incentive and Onyx will combine their technologies in an effort to enhance customer relationships by motivating and rewarding employees for achieving customer relationship management goals via the Web.
EIM software allows companies to send accurate incentive payments as a means for driving performance and profitability of employees, call centers, supply chains and business partners. Onyx software allows companies to consolidate and maintain customer information and makes it available to employees.
"Businesses are quickly realizing the importance of not only managing customer relationships but also rewarding employees, partners and channels for cultivating and strengthening those relationships," said Bill Bunker, vice president of product marketing for Onyx.
Incentive Systems, Bedford, MA, also allows management to evaluate new compensation programs.
Onyx, Bellevue, WA, supports such companies as Agile Software, American Express and Cincinnati Bell.