ICT to Provide Call Center Services for Rogers AT&T Wireless

Share this article:
ICT Group, Langhorne, PA, yesterday said it sealed a pact with Rogers AT&T Wireless to provide call center services for the Canadian company's prepaid wireless subscribers. The terms of the agreement were not disclosed.


About 125 agents in ICT's Riverview, New Brunswick, call center will provide account activation and other customer relationship management functions in both English and French. Rogers AT&T Wireless is a subsidiary of Rogers Wireless Communications Inc., which is partly owned by Rogers Communications, AT&T Corp. and British Telecommunications.
Share this article:
You must be a registered member of Direct Marketing News to post a comment.
close

Next Article in Digital Marketing

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Digital Marketing

Customer Identity in the Digital Age

Customer Identity in the Digital Age

Industry experts explore the value in a person's cyber identity for marketers.

Epsilon Rebrands as End-to-End Marketing Solution

Epsilon Rebrands as End-to-End Marketing Solution

The goal is to flame the perception that technology and creativity live under one roof at the company, says President Andy Frawley.

Mobile Spend Vaults 76 Percent in First Half, IAB Reports

Mobile Spend Vaults 76 Percent in First Half, ...

Overall Internet ad revenues escalate by 15% to $23 billion, also fueled by increased activity in social media and video.