ICT Group Adds Two Clients for Internet Support Services

Share this article:
Teleservices provider ICT Group Inc., Langhorne, PA, said Friday that it has signed two new customer care agreements for clients within its ICT Internet Support Services division.


ICT will provide a simultaneous voice and data interface for the Web site of ebDirect Insurance Service, San Francisco, and also will handle inbound customer care, e-mail management, automated fax processing and other services.


For Mi8, a New York application services provider, ICT will provide help desk support, contact management, registration and troubleshooting services for Mi8 clients that use Microsoft Outlook, Office 2000, Goldmine and Lotus Notes.
Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

B2B Marketers Can Now Self-Serve Ads on Facebook Exchange

B2B Marketers Can Now Self-Serve Ads on Facebook ...

Sitescout's new integration with FBX opens up access to any size marketer, minus campaign spend minimums, according to the RTB company.

Day Two at DMA2014

Day Two at DMA2014

It was awards day in San Diego, with Teradata's Lisa Arthur being named Marketer of the Year, and Google Japan being feted for its direct mail prowess.

Today's Forecast: Chilly With a 10 Percent Lift in Parka Sales

Today's Forecast: Chilly With a 10 Percent Lift ...

The Weather Company launches a website offering marketers free advice on how to take advantage of shifts in the weather.