IBM Interactive began life as IBM Centers for Solutions and Innovation in the late 1990s. The idea was focused around building solutions for around the Web. This quickly morphed into a business that offers services across multiple channels. Since the original name didn't quite define this extended offering, last year the IBM agency rebranded as IBM Interactive. The agency is known for its CRM programs and its technology that is poised to help build customer relations and offers services from strategy and customer experience design to technology planning and implementation capabilities. Click headline above to view IBM Interactive's full profile, complete with capabilities and company history.