Columbus Retailers Discover New Mobile Territory

Columbus Retailers Discover New Mobile Territory

More than a third of the opt-ins to a promotion at an Ohio mall made purchases at participating stores after receiving text messages.

A Fresh Email Strategy for Fresh Water

A Fresh Email Strategy for Fresh Water

How charity: water met its $1.7m fundraising goal in a single month with a more mature email strategy.

Real-Time Data That Sparkles

Real-Time Data That Sparkles

Natural candle company Diamond Candles uses real-time social and sales data to pump up its fan base and bring in revenue.

Ski Campaign Lifts Travel Marketing to New Heights

Ski Campaign Lifts Travel Marketing to New Heights

The North Lake Tahoe Marketing Cooperative took a subtle approach to its advertising initiative this past winter.

SkinCareRx.com's Email Program Gets a Makeover

SkinCareRx.com's Email Program Gets a Makeover

The e-commerce website scrubbed its lists and pumped up its deliverability.

Makino's Well-Oiled, Integrated Marketing Effort

Makino's Well-Oiled, Integrated Marketing Effort

The brand generates serious buzz with a highly targeted campaign.

I Want You to Want Me

I Want You to Want Me

Hard Rock Café turns its loyalty program up to 11 with a global relaunch.

Data-Driven Marketing Gets Dramatics Results

Data-Driven Marketing Gets Dramatics Results

Everyman Theatre company incorporated data-driven strategies to optimize its direct mail marketing. Total ROI after one campaign? 552%.

Graphic Film Festival Promo Engages the Emotions

Graphic Film Festival Promo Engages the Emotions

Not for the faint of heart, the centerpiece of RPA's most recent campaign for the Newport Beach Film Festival demonstrates the power of the moving image.

A Tale of Two Direct Response Call Centers

A Tale of Two Direct Response Call Centers

One had the best of conversion rates, one had the worst, and Heather Adams had to find out what the Dickens was going on.

Ricoh Goes From Blasting to Targeting

Ricoh Goes From Blasting to Targeting

The supplier of office equipment and software recently increased the sophistication of its approach to lead gen.

VW's Direct Mail Campaign Is Greater Than the Sum of Its Parts

VW's Direct Mail Campaign Is Greater Than the Sum of Its Parts

The automaker teams with innovative photographer Carl Warner to demonstrate that there's more to the new Volkswagen Golf than meets the eye.

A Baseball Icon Tees it Up on Twitter

A Baseball Icon Tees it Up on Twitter

Louisville Slugger relies on social media to breathe life into the brand among young ballplayers.

House of Marley: Jammin' on Social, SEO, and Content

House of Marley: Jammin' on Social, SEO, and Content

How can an upstart headphone manufacturer penetrate a crowded marketplace?

Anatomy of a Loyalty Program: Armadillo Willy's

Anatomy of a Loyalty Program: Armadillo Willy's

The barbecue chain shares the secret sauce in its tasty loyalty strategy.

Better Customer Insight Leads to a Stellar Online Experience

Better Customer Insight Leads to a Stellar Online Experience

J. J. Keller taps IBM to get smart about its online customers.

FreshDirect's Secret to Tantalizing Its Customers

FreshDirect's Secret to Tantalizing Its Customers

A new recipe for cooking up customer data has this direct seller of groceries in growth mode.

Chevy's Appeal to Sonic Youth

Chevy's Appeal to Sonic Youth

The Sonic, a subcompact auto, takes a multichannel journey to South By Southwest and into the consciousness of a young, active audience.

Marketing That Also Solves a Real-Life Problem

Marketing That Also Solves a Real-Life Problem

A Peruvian billboard generates potable water—and business results.

Snap! You're a Marketer

Snap! You're a Marketer

Snap Fitness simplified its franchisee marketing platform; now its network of owners is a network of local marketers.

Couples Resorts' Digital Channels Have A Romantic Tryst

Couples Resorts' Digital Channels Have A Romantic Tryst

Couples Resorts' integrated digital strategies gives the hotel chain the confidence to know what's working, what's not working, and the ability to make on-the-fly adjustments to correct any marketing missteps.

Catalogs Are Part of a Balanced Marketing Diet

Catalogs Are Part of a Balanced Marketing Diet

Print isn't dead, and NewPoint Media proved it with a clever, simple campaign designed to drive awareness of print as an evolving—and thriving—medium.

Chobani Challenges Consumers to Get Real

Chobani Challenges Consumers to Get Real

The Greek yogurt brand looks to distance itself from competitors with a social-focused marketing campaign.

Lenovo Optimizes Its Search for Customers

Lenovo Optimizes Its Search for Customers

There's a big difference between a notebook and a laptop, especially when only one is a common word on your website. Such were issues that led Lenovo to overhaul its SEO.

Volkswagen Crowdsources China's Car of the Future

Volkswagen Crowdsources China's Car of the Future

The iconic brand lets consumers take the wheel to power its People's Car Project.

Salon App Is Dyed-in-the-Wool Cool

Salon App Is Dyed-in-the-Wool Cool

Hair care brand Redken brings stylists from the analog world of printed look books to an integrated mobile experience.

Nokia: The Once and Future(?) King

Nokia: The Once and Future(?) King

The once-ubiquitous mobile device manufacturer, now an underdog, puts social at the heart of its marketing mix as it tries to reclaim its stature.

Living on the Edgy: Diesel's Upbeat Take on the Death Clock

Living on the Edgy: Diesel's Upbeat Take on the Death Clock

"Got the time?" is a question that takes on new meaning in the context of Crispin Porter + Bogusky's new socially based campaign for Diesel Timeframes.

Shoe Carnival Cobbles Up a Retargeting Program

Shoe Carnival Cobbles Up a Retargeting Program

Shoe Carnival's e-commerce site was suffering because it couldn't target relevant products to potential customers. So the site stepped up its game.

Avenue Goes Off in a New Mobile Direction

Avenue Goes Off in a New Mobile Direction

The women's apparel company strikes it rich with rich media. How else do you describe a 97% open rate?

A Digital Campaign Pregnant With Promise

A Digital Campaign Pregnant With Promise

NutraBella joined forces with digital agency Resource Interactive to conceive of a clever online effort deriding the hugeness of prenatal vitamins.

Daily Grommet's Pinterest is Worth One Thousand Words

Daily Grommet's Pinterest is Worth One Thousand Words

When Daily Grommet started its Pinterest page, the difference between running a private account for fun and a corporate account with strategic initiatives reared up.

An Eye-Opening Awareness Campaign

An Eye-Opening Awareness Campaign

Eyeglass lens and sunglasses manufacturer Transitions Optical takes a multichannel approach to educate plan reps and brokers.

Shoe Retailer Puts Its Best Foot Forward with Targeted Email Marketing

Shoe Retailer Puts Its Best Foot Forward with Targeted Email Marketing

Office Shoes taps email to boost sales with customer-centric communications.

At Caesars, Digital Marketing Is No Crap Shoot

At Caesars, Digital Marketing Is No Crap Shoot

When it comes to ROI in digital marketing, Caesars isn't gambling. Here's how it uses analytics to plan and cash in on its promotional activities.

Video's Multimedia Marketing Appeal

Video's Multimedia Marketing Appeal

Online ads meet broadcast in a video campaign for historical landmark Biltmore Estate.

A Healthy Dose of Consumer Data Supplements Email Marketing

A Healthy Dose of Consumer Data Supplements Email Marketing

Natural Partners fortifies its email marketing campaigns using customer data.

For Annuity.com, DRTV is a Safe Bet

For Annuity.com, DRTV is a Safe Bet

A clear message and call-to-action prompts double-digit increases in inquiries for the financial services website.

Hertz Shifts Gears With Responsive Web Design

Hertz Shifts Gears With Responsive Web Design

Hertz Corporation relaunched websites use responsive web design to improve the customer experience across channels.

Sony Creates Pictures Worth 1,000 Words

Sony Creates Pictures Worth 1,000 Words

The electronics giant uses search queries to select video topics that aim to engage, educate, entertain, and keep Sony top-of-mind.

Nonprofit supports diversity in business

Nonprofit supports diversity in business

On a mission: Northwest Center's integrated awareness campaign challenges stereotypes and breaks down the status quo.

AARP Adapts its Marketing Channels

AARP Adapts its Marketing Channels

More than half of seniors use the Internet, so the nonprofit is embracing video and social media to engage its digitally active members.

San Antonio's social battle cry fuels a user-generated travel campaign

San Antonio's social battle cry fuels a user-generated travel campaign

While "Remember the Alamo!" is one of the most iconic phrases in the English language, San Antonio has more to offer tourists than Davy Crockett hats.

Jaguar Land Rover aims to increase customer retention

Jaguar Land Rover aims to increase customer retention

Jaguar Land Rover is leveraging cutting-edge technologies to retain customers in an after-sales environment.

Green Mountain Coffee gains buzz with fair trade awareness campaign

Green Mountain Coffee gains buzz with fair trade awareness campaign

Coffee drinking is often a social activity, which is why it made sense for Green Mountain to tap BzzAgent to promote its fair trade-certified coffee line.

Beadaholique's refashioned email program sparkles

Beadaholique's refashioned email program sparkles

E-commerce site Beadaholique was looking to take better advantage of its recently launched social media pages to acquire email addresses. Enter Bronto Software.

Email powers marketing at Chevrolet

Email powers marketing at Chevrolet

Email is in the driver's seat at Chevrolet.

Idaho tourism gains success with digital campaigns

Idaho tourism gains success with digital campaigns

Dubbed "Adventures in Living," Idaho tourism's campaign asked contestants to nominate a family member in need of a vacation.

The young and the hip drink in rum brand's messaging

The young and the hip drink in rum brand's messaging

Flavored rum brand Sailor Jerry leveraged a series of very cool events to promote liquor to millenials over 21.

Indiana University taps into students' individual stories

Indiana University taps into students' individual stories

Indiana University was looking for a way to enhance and increase the effectiveness of its prospective student outreach, so it turned to Compendium.

ESET deploys forward-to-a-friend emails to boost sales and customer acquisition

ESET deploys forward-to-a-friend emails to boost sales and customer acquisition

Looking to spread the word about its services, ESET decided to create a program that would turn its loyal customers into product evangelists.

NBA reaches out to Latinos

NBA reaches out to Latinos

The NBA launched a Spanish-language league website, but it wasn't a slam dunk until they did research into its Hispanic customer base.

Integrated campaign yields double-digit growth

Integrated campaign yields double-digit growth

Last September, Huntington Bank launched a multimedia campaign online and across direct channels explaining the value of Asterisk Free Checking with impressive results.

Motorcycle retailer delivers e-commerce navigation tool

Motorcycle retailer delivers e-commerce navigation tool

Chaparral Motorsports, a San Bernardino, Calif.-based retailer of motorcycle parts, helmets, gear and tires, wanted to drive transactions from its Facebook fan page. In addition to an e-commerce site and a brick-and-mortar showroom, the company decided it made sense to provide consumers with a Facebook shopping option that was both social and informative.

Active Ride Shop bolsters email acquisition database

Active Ride Shop bolsters email acquisition database

Active Ride Shop, a Mira Loma, Calif.-based skateboarding outfitter, has a passionate customer base that enthusiastically turns out for skating competitions, fashion shows and other brand events.

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Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.