Henderson Stresses Keeping Costs Down, Keeping USPS Relevant

Share this article:
The United States Postal Service will strive this year to keep U.S. mail affordable, grow the industry, and reform the regulatory environment, Postmaster General William J. Henderson told members of the National Postal Forum yesterday in Nashville, TN.


To help accomplish this the USPS intends to reduce its expenses by at least $4 billion by 2004, Henderson said.


"The lion's share of these reductions -- some $700 million a year -- will come from dramatic, breakthrough productivity in our processing system," the Postmaster said. The reductions include machine utilization, standardized processes, staffing, scheduling, and resource management.


In an effort to maintain its relevance in the age of e-commerce, the USPS will also introduce new web-based services such as electronic postmarks, bill presentment and payment and electronic mailboxes in order to generate revenue for the postal service and enhance the mail industry.


Regulatory reform is also critical to enable the postal service to compete fairly with private postal providers of products and services and meet customers needs, Henderson said.
Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in Direct Mail

Delivered: Birthday Deals Mailers

Delivered: Birthday Deals Mailers

What's in our mailbox this month: Birthday Deals. See which ones are good deals—and which ones you shouldn't deal with.

USPS Commissions Brain Research on Direct Mail

USPS Commissions Brain Research on Direct Mail

The Office of the Inspector General seeks neuroscientists to investigate human responses to digital and physical media.

Direct Mail Remains Impactful

Direct Mail Remains Impactful

Even in this prolific digital age, direct mail proves to be a strong tool for marketers. Standard mail volume is growing at 3% and marketers will spend $45 billion on ...