Getting to know your customer
Melissa Crowe, VP of marketing services, VistaPrint
July 30 2008
When I first entered marketing, one of the things that appealed to me was gaining a better understanding of the customer and, in turn, making products interesting to the consumer and increasing revenue for my company or clients. Many times, marketers build their ads and other creative materials based on gut feelings or research, such as focus groups or surveys.
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