When it comes to customer experience and flair, Gap.com gets high marks.
John Thomson (Tom) Wyatt, president of Gap Inc.'s Old Navy brand, resigned his position in order to become CEO of Portland-based global education company Knowledge Universe-U.S., said John Fread, director of PR at Knowledge Universe.
The timing of Uniqlo's splashy grand opening on New York's Fifth Avenue couldn't be more ironic, as once-beloved American retailer Gap gears up to close one-fifth of its stores in North America.
Credit card company Visa has opened its global processing network for marketers to send consumers offers based on their purchasing history. The company tested the initiative last November in a pilot program with clothing retailer Gap and said April 21 that it is expanding the service to companies nationwide.
Gap Inc. named Seth Farbman its first global CMO for its flagship brand on February 2 as part of a major management shakeup. The multichannel retailer also named Ogilvy & Mather Worldwide AOR for the Gap brand and said it will launch a global creative center in New York. Art Peck, the head of the Gap outlet businesses, will replace Marka Hansen as president of Gap North America on February 4, the company also said.
Despite that a Gap offer crashed Groupon's servers August 19, don't expect the deal-of-the-day website to shy away from providing discounts for national chains again. In the past, Groupon has offered coupons for local businesses.
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