Former Call Center Workers Accused of Stealing Consumer Information

Share this article:
Four former employees of the American Express call center in Fort Lauderdale, FL, were among 14 people charged this week with stealing consumer credit card information and using it to spend at least $2 million.


The four were among six people fired from the call center in June 1998 after American Express, New York, discovered suspicious activities. The company said it cooperated with Florida authorities during a two-year investigation of the incident.


Those charged are accused of taking the account numbers and personal information of 150 people with good credit histories. The information was used to obtain false driver's licenses and to create new accounts.


Those accused face charges of organized crime and grand theft. Seven of the 14 are currently under arrest.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

DMA 2014 Kicks Off Under New Management

DMA 2014 Kicks Off Under New Management

Thomas Benton and Jane Berzan will preside over an event indicative of an association serving a wider array of industry segments.

De Quinto Tapped as Coke's Next CMO

De Quinto Tapped as Coke's Next CMO

The president of the company's Iberia Business Unit will take over from Joe Tripodi upon his retirement in February.

Customer Centricity Is Spurring Marketing-Tech Investments

Customer Centricity Is Spurring Marketing-Tech Investments

A majority of marketers rank customer satisfaction improvements as paramount in the technology investment decisions.