RightNow launches RightNow Higher Education

Share this content:

RightNow Technologies has launched RightNow Higher Education, an offering that combines its customer relationship management solution with its experience of working with more than 100 higher educational institutions.

Bozeman, MT-based RightNow said the new turn-key solution will help institutions recruit, retain and inform students.

This education product is based on RightNow 8, the company's enterprise-class, on-demand solution for service, sales and marketing.

RightNow Higher Education, however, includes pre-configured guides or templates based on industry best practices, which are designed to help learning institutions dramatically improve recruitment and retention efforts while reducing costs.

It is available under RightNow's software-as-a-service delivery model, which allows learning institutions to implement it quickly without having to make extensive investments in infrastructure.

Higher education institutions consider recruitment of qualified students a top priority, RightNow said. Recruitment is increasingly challenging these days given budget constraints, competition from other schools and Internet-savvy prospective students that expect easy, immediate access to information.

RightNow Higher Education includes recruitment guides that can help an institution drive and track the recruitment process. The guides make it easy for schools to monitor the status of prospective students, the strategy used to recruit a student and specific follow-up tasks assigned to university staff related to each prospective student.

RightNow Higher Education also includes analytical and reporting tools designed specifically for higher education, which allow organizations to keep track of their progress in achieving recruitment and retention goals.

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here