EFunds Opens $3.4 Million Call Center in Bombay

Share this article:
Electronic payment provider eFunds said that it has opened a new 200-seat call center in Bombay, India, representing an investment of $3.4 million.


The 52,000-square-foot center will provide outsourced inbound and outbound teleservices, the company said. The project represents an expansion of outsourced back-office services offered by eFunds.


With the addition of the new call center, the company now has two call centers in Bombay with a total of 1,300 employees, and the new center is expandable by an additional 200 seats.


The original Bombay call center, worth $4.5 million, is near the new one and provides telemarketing services to U.S. agency West Teleservices.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

Rakuten Marketing Moves to a Unified Platform

Rakuten Marketing Moves to a Unified Platform

Omni experience consolidates all channel offerings into a single platform and dashboard to provide better management of the customer funnel.

Hawk Search Widens its Global Reach

Hawk Search Widens its Global Reach

Hawk Search's solution offers support for more than twice as many languages as other site search providers, according to the company.

Candidates Offer Change In The Form of Targeting

Candidates Offer Change In The Form of Targeting

A campaign for Ben Carson raised $2.8 million despite his lack of cooperation.