Nearly a third of American men say they shop online at least once a week. Only 18% of women make the same claim.
Hate Amazon because it rules in price? Actually, it's worse than that. It's the king of customer experience, too.
When is a lot of bad really good? When they're reviews on Amazon.
Technology speeds onward, but e-commerce sites lag behind. Load times on mobile sites increased almost a full second over the holidays.
That's up 12%, according to Adobe, and represents nearly one third of annual Internet retail sales.
Both Walmart and Toys R Us dropped prices after Black Friday and raised them after Super Saturday. But Amazon held steady throughout.
Mobile transactions rose 20% and were four times more likely to be made on iOS devices versus Android.
A favorable review of DMA v. Brohl from the Supremes could serve to relieve some interstate tax headaches for Internet retailers and catalogers.
Average order sizes fell 3.5% on the biggest day of the year for Web sellers, but legions of consumers willing to buy via mobile sent total sales up nearly 9%.
New York and LA top the list. Warm weather cities show a proclivity for mobile purchases.
You do know that your Web pages take as long as four seconds to load over there, right? And you do realize that at that point you may as well mail catalogs, yes?
Consumers will take greater advantage of digital deals, while retailers will see more click-throughs thanks to improved application of data analytics.
The senator from Texas charges they would penalize catalogers and Internet retailers to support big brick-and-mortar retailers.
The move would accompany a focus on Internet sales, which the retailer intends to grow by as much as 40% over the next four years.
Despite e-commerce's advantages, marketers still have a hard time understanding how to provide better customer experiences.
The e-commerce king will hit the bricks for the holidays, just a stone's throw from Macy's.
The pilot project without a pilot will deliver prescription drugs to the North Sea Island of Juist.
Though they lack confidence in their mobile strategies and apps, retailers list mobile commerce ninth on their Christmas to-do lists, an eBay study reports.
Observers pooh-pooh Alibaba's chances to challenge Amazon and eBay, but the boss of China's e-commerce giant vows rapid U.S. expansion following his IPO.
Why this last season was the most memorable yet.
Price still rules as an online purchase influencer, says a new survey, but basic brand assets should not be ignored in online product presentations.
The experience management company aims to decrease time-to-market and accelerate growth for e-commerce companies.
Stock image site 99cimages has a new vision for e-commerce—and it doesn't include a username and password.
A leading shipping industry expert warns that size-based rates will affect marketing and pricing decisions when the rates take effect next year.
iOS users lead the charge, spending $30 more per order than Android users. Pinterest tops Facebook for purchase influence.
New research shows that e-commerce may be just as valuable to B2B as to B2C.
It promises its e-commerce customers up to 18% increases in sales with the addition of PayPal's Bill Me Later service.
A new tool aims to combine personalized content and online shopping into a visually appealing package that focuses on experience over mere transaction.
Get a load of this—or not, as the case may be. A new study finds that the average load time for the top 100 e-com sites is nearly double what Google recommends.
There's nothing so personalized, so one-to-one, as the in-person customer experience. Or is there? Just ask J.Hilburn.
Company of the Week
SK&A is a leading provider of U.S. healthcare information solutions and databases. As part of IMS Health, SK&A researches and maintains contact and profiling data for over 2 million healthcare providers, including 800,000+ prescribers. SK&A's data supports research and marketing initiatives for life sciences, medical device, managed healthcare, direct marketing, publishing, education and more. SK&A's proprietary databases are telephone-verified twice per year from its world class Research Centers. SK&A enables multi-channel marketing and sets the standard for data quality and reliability. SK&A's customers include many of America's most recognized healthcare, publishing and pharmaceutical institutions.
SK&A is a leading provider of U.S. healthcare information solutions and databases. As ...