Get a load of this—or not, as the case may be. A new study finds that the average load time for the top 100 e-com sites is nearly double what Google recommends.
There's nothing so personalized, so one-to-one, as the in-person customer experience. Or is there? Just ask J.Hilburn.
The Internet retailer increases the fee of its popular membership plan by $20 to stimulate revenues.
Remote sellers' hopes for paying a single tax rate based on their business locations may have been dashed in a House Judiciary Committee hearing.
Rep. Bob Goodlatte (R-VA) sets requirements for a remote sales tax law.
Inaccurate digital product information is a serious turnoff for consumers. Loyalty is built on trust.
Optimize on-site performance and you'll drive better user engagement—which has a domino effect on conversion and revenues.
Working with partners, IBM expects to deliver 150 digital marketing solutions that aim to accelerate campaign deployment and maximize ROI.
The eyeglass seller's director of online experience, Tim Riley, talks about the company's explosive growth.
Say what you will about direct selling, for custom men's luxury clothier J.Hilburn, direct-to-consumer is the perfect fit.
A recent study shows that customers don't like to "wait in line" when online.
Search is like the e-commerce version of your store window. It's one of the most crucial elements of the commerce experience, and yet it's often overlooked.
The question isn't whether marketers should collaborate with their tech brethren, it's how.
Shoppers made 46% more purchases on mobile devices than they did in 2012, according to IBM.
General merchandise site Fuugo consummated more than a third of its sales in Australia and Scandinavia last year.
Everything revolves around the customer for this discount seller of vitamins and nutritional supplements.
MyBuys CMO Dan Druker on why customer-centricity isn't an option—it's a necessity. If you want to have customers, that is.
Shoppers have fully embraced mobile purchasing; marketers must respond in kind.
Websites' bells are ringing because in-store registers aren't; half of shoppers plan to wrap up holiday shopping online.
New capabilities arise from study showing 50% inflation of metrics on a third of e-commerce sites.
Even more believe that companies delete negative critiques of their products and services online.
Amazon's No. 1 puts himself in a league with Blofeld, Dr. No, and Goldfinger with his idea to launch a drone delivery air force.
Small, locally owned businesses rang registers to the tune of nearly $6 billion on Small Business Saturday.
Mobile's portion of online sales increases by 40%; tablet shoppers out-purchase smartphone wielders.
The widely recognized measure of purchase intent tumbles again after plummeting in October.
Globalization of e-coms demands new features for cross-border tax calculations, the company says.
Three quarters of Americans say free shipping makes them press the buy button. Only 19% say fast shipping does.
While some consumers favor the immediacy of in-store shopping, others prefer the convenience of buying online.
Service begins this week for Amazon Prime members in New York and Los Angeles; more cities roll out in 2014.
But a shorter shopping season could trim $1.5 billion from holiday sales totals, says the company's annual sales forecast.
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It doesn't matter how much data you have if you don't integrate your data sets, says market researcher Matthias Hartmann.
Radio version 2014 delivers an exciting palette of marketing tools to make the medium of sound more effective for direct response advertisers.
How marketers can navigate the new customer engagement era.