How to get the most out of post-click analytics

Winston Bowden, VP of marketing, Contactology November 18, 2009

E-mail marketing has come a long way since its infancy. We've developed advanced features allowing marketers to drastically increase ROI. We're leveraging social media platforms by offering integration for e-mail campaigns. Tools like A/B split testing, transaction e-mails and segmentation are standard for serious e-mail marketers.
 

Inbox Insider: Law firms find CRM best use of e-mail

Dianna Dilworth November 17, 2009

For law firms, e-mail marketing can be a tricky business. Aside from CAN-SPAM, law firms are required to follow special rules, depending on the states they practice in, that dictate how lawyers can market to potential clients. Still many firms want to get into digital marketing and are approaching channels like e-mail as a CRM tool, sending newsletters to clients to build relationships.
 

Use e-mail to maintain consistent and two-way communication with donors

Bob Stein, VP of list management, Trinity Direct November 12, 2009

E-mail marketing is a great way to stay in contact with donors. You may send them updates on cause-related events, send a newsletter, and even advise them of an upcoming mailing. The key is to be interactive and get their attention. Show them you care. Show them you understand them and how they can be of assistance to you and your cause. Whatever you are doing, be sure to ask them for a donation.
 

Offer incentives and information to donors and make sure to ask for permission

Kivi Leroux Miller, president, EcoScribe Communications & Nonprofit Marketing Guide.com November 12, 2009

Many nonprofits are transitioning from print newsletters to e-mail newsletters to take advantage of cost savings, speed and clickable actions. Building an e-mail list from scratch and growing it to compensate for the inevitable list churn is challenging for many nonprofits.
 

Employ a combination of online and offline strategies to build your e-mail list

Matthew Mielcarik, principal consultant, Convio November 12, 2009

Many of the techniques that nonprofits use to build files do not differ drastically from those of corporate entities. However, one of the most important aspects to maintaining and growing a file for a nonprofit is to sustain the relationship by communicating and sharing the impact of their gift, time and talent on the mission of the organization.
 

Don't get stuck in a single-channel rut when gathering e-mails from regular donors

Catherine Algeri, senior account director, InfoGroup Nonprofit November 12, 2009

We've known for a while that donors who give through multiple channels give more frequently and make larger gifts, but now we're finding that the presence of an e-mail address makes a positive difference in the giving behavior of offline donors.
 

E-mail marketing best practices for local business

Michele Fontanelli Arnett, VP of marketing & e-commerce, Meta Media November 11, 2009

E-mail marketing is one of the most effective retention marketing techniques available to digital marketers today. Whatever business you're in - whether you're a local hairdresser trying to increase return traffic to your salon or a multi-million dollar e-commerce site with more than 1,000 products to sell - e-mail marketing should be one of the highest priorities within your online marketing strategy.
 

Inbox Insider: Transactional e-mails build loyalty

Dianna Dilworth November 10, 2009

Transactional e-mails are a great way for marketers to keep up with their customers and build loyalty. Digital bill statements are a good example of this.
 

The importance of your e-mail sender line

Alexander Kennedy, VP, Conrad Direct November 04, 2009

One of the great benefits of e-mail list rental marketing has to do with four simple letters: from. Unlike its older, much more expensive cousin, direct mail, e-mail can afford the advertiser the luxury of reaching prospects with a greeting from the respective list owner. Even if only through the use of the simple "From line" - the end user can immediately recognize the sender of the e-mail and thus greatly increase the likelihood of opening and then reading the e-mail.
 

Inbox Insider: Testing and segmentation helped Mint.com increase e-mail open rate

Dianna Dilworth November 03, 2009

There's nothing better for an e-mail campaign than a marketer who considers the details. Extra thought about the time an e-mail is sent, personalization and segmentation of marketing messages' content can increase engagement and interest in a brand.