Inbox Insider: Testing and segmentation helped Mint.com increase e-mail open rate

Dianna Dilworth November 03, 2009

There's nothing better for an e-mail campaign than a marketer who considers the details. Extra thought about the time an e-mail is sent, personalization and segmentation of marketing messages' content can increase engagement and interest in a brand.
 

Email Data Source to launch Twitter monitoring tool

Carol Krol November 03, 2009

Email Data Source said it will reveal a Twitter monitoring tool on November 4 at the AdTech trade show in New York. The e-mail data analysis firm will incorporate the Twitter-measurement tool with its existing e-mail analytics tool. The platform will be available to clients, with plans to market it to prospects as well.
 

Expedia CruiseShipCenters to expand online booking

Dianna Dilworth October 30, 2009

Expedia CruiseShipCenters will launch an online booking tool in December aimed at growing the brand's customer base and building consumer loyalty. The brand is using an e-mail effort to promote it. The company will launch the tool in time for cruise-booking season, traditionally January and February.
 

K&G Fashion to launch first mobile effort with Responsys tool

Dianna Dilworth October 30, 2009

K&G Fashion Superstore, a Men's Wearhouse brand, is planning a foray into mobile marketing using a Responsys toolset. The brand is trying to reach consumers who typically don't respond to other direct and digital methods, said Claudia Lugmair, manager of e-communications at Men's Wearhouse. The effort is expected to begin next year.
 

Responsys to acquire Smith-Harmon

Dianna Dilworth October 29, 2009

E-mail marketing firm Responsys has agreed to acquire digital marketing consultancy Smith-Harmon in a part-cash, part-stock deal. Financial terms of the agreement, which is expected to close next month, were not disclosed. For the near future, Smith-Harmon will continue to operate as an independent brand, known as "Smith-Harmon, a Responsys company."
 

Guide customers through the sale with meaningful content

Betsy Miller, director of marketing at Blueport Commerce October 28, 2009

The right e-mail at the right time can be a powerful touch point with your customer. At its best, meaningful e-mail content can complement the salesperson in-store and extend the reach of their relationship with customers.
 

Zrinity partners with Pivotal Veracity for e-mail deliverability

Dianna Dilworth October 27, 2009

E-mail marketing services firm Zrinity is partnering with Pivotal Veracity to add its deliverability services to Zrinity business-to-business offerings. The partnership, reached earlier this month, comes as Zrinity is looking to connect data with better deliverability in real time.
 

Inbox Insider: Airlines ease flying with e-mails for CRM

Dianna Dilworth October 27, 2009

I've been flying a lot this month, both for vacation and business, and e-mail updates for upcoming flights have made the experience smoother.
 

Dianna Dilworth talks with Sony, Datran

October 26, 2009

Gerard Lo Monaco, VP of technology and operations at Sony, and Sean O'Neal, chief revenue officer at Datran Media, discuss Sony's approach to e-mail marketing and holiday plans for e-mail.
 

Basic steps to break through inbox clutter

By Kim Harrison October 26, 2009

During the recession, companies launched e-mail campaigns in record numbers because it is cost-effective and measurable. According to a study by Forrester Research, spending on e-mail marketing in the US will balloon to $2 billion by 2014. In many cases, marketers are opting to shift marketing money from traditional media to interactive marketing.