E-commerce

Reaping an ROI on Returns

E-commerce

Reaping an ROI on Returns

Returns might seem to be a problem. But with the right strategy, they're an opportunity

Cartoon: The Evolution of Ordering Pizza

E-commerce

Cartoon: The Evolution of Ordering Pizza

What's coming after voice?

The Real Cyber Monday Story Lies in Mobile Data

E-commerce

The Real Cyber Monday Story Lies in Mobile Data

Though Black Friday still takes the throne for the biggest shopping day of the year, Cyber Monday certainly didn't fail to live up to expectations

Digital, Paid Search Drive Black Friday Sales This Holiday Season

E-commerce

Digital, Paid Search Drive Black Friday Sales This Holiday Season

Personalized campaigns and machine learning drive holiday season revenue from a growing digital consumer base

Physical Meets Digital in the Future of Retail

E-commerce

Physical Meets Digital in the Future of Retail

Insights from Bazaarvoice, Emarsys, Inmobi, and Pebblepost, fresh from eTail East in Boston

Ting Reduces Customer Churn with Payment Plans

E-commerce

Ting Reduces Customer Churn with Payment Plans

The mobile network and service provider introduced a financial solution after listening to customer feedback

One on One at eTail East: Rob Garf of Salesforce

E-commerce

One on One at eTail East: Rob Garf of Salesforce

Listening to the data provides strategies for improving the customer journey

One on One at eTail East: Jaysen Gillespie of Criteo

E-commerce

One on One at eTail East: Jaysen Gillespie of Criteo

Breaking down what marketers do to cope with a post-last-click world

Is Malware Affecting Your Customer Experiences?

E-commerce

Is Malware Affecting Your Customer Experiences?

A snapshot of this year's malware activity and how it could be impacting companies' bottom lines

How The Dry Eye Company Has Evolved Its E-commerce Experience

E-commerce

How The Dry Eye Company Has Evolved Its E-commerce Experience

The company has used the same e-commerce platform for 12 years. Here are some of the ways it's leveraged it to reach consumers

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