E-commerce

Physical Meets Digital in the Future of Retail

E-commerce

Physical Meets Digital in the Future of Retail

Insights from Bazaarvoice, Emarsys, Inmobi, and Pebblepost, fresh from eTail East in Boston

Ting Reduces Customer Churn with Payment Plans

E-commerce

Ting Reduces Customer Churn with Payment Plans

The mobile network and service provider introduced a financial solution after listening to customer feedback

One on One at eTail East: Rob Garf of Salesforce

E-commerce

One on One at eTail East: Rob Garf of Salesforce

Listening to the data provides strategies for improving the customer journey

One on One at eTail East: Jaysen Gillespie of Criteo

E-commerce

One on One at eTail East: Jaysen Gillespie of Criteo

Breaking down what marketers do to cope with a post-last-click world

Is Malware Affecting Your Customer Experiences?

E-commerce

Is Malware Affecting Your Customer Experiences?

A snapshot of this year's malware activity and how it could be impacting companies' bottom lines

How The Dry Eye Company Has Evolved Its E-commerce Experience

E-commerce

How The Dry Eye Company Has Evolved Its E-commerce Experience

The company has used the same e-commerce platform for 12 years. Here are some of the ways it's leveraged it to reach consumers

C&A Global Pictures a UGC-Driven Strategy for Polaroid

E-commerce

C&A Global Pictures a UGC-Driven Strategy for Polaroid

The licensee launches Polaroid's first branded e-commerce site and incorporates user-generated content throughout the brand's channels

One on One: Trevor Legwinski on Individualizing the Customer Experience

E-commerce

One on One: Trevor Legwinski on Individualizing the Customer Experience

Trevor Legwinski explains how SearchSpring helps merchants create a personalized, and even individualized, experience for retail customers

5 Personalization Lessons from Alice + Olivia

E-commerce

5 Personalization Lessons from Alice + Olivia

How the women's apparel brand leverages personalization and optimization—and what marketers can learn from its experience.

Commerce Cloud: An Icebreaker for the Customer Success Platform

E-commerce

Commerce Cloud: An Icebreaker for the Customer Success Platform

In the second part of a two-part feature, how the Commerce cloud might act as an entry-point for the holistic Salesforce experience

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