Don't let customers forget about you.
A few summers ago my family took an RV trip to Niagara Falls. We had a blast. On the way we visited Cooperstown where we stood in line for two hours to view Babe Ruth's jockstrap. We paid $40 per night for an asphalt parking space in an RV park with a view of the local diner. All in all, the trip was a success. The RV was fine. The place where we rented it from provided a great service, even answering our panicked calls one Friday night when our toilet decided to work in reverse.
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