Pitney Bowes

1 Elmcroft Road
Stamford, CT 06926
Tel: (203) 356-5000


Pitney Bowes offers postage meters, document management, mailstream software, and other business solutions that help companies manage their flow of mail

Director of External Communications:
Carol Wallace
Tel: (203) 356-5000

Chairman, President & CEO:
Murray D. Martin
Tel: (203) 356-5000

It's Not a Postal Meter: It's a Software Platform

Pitney Bowes responds to the booming parcel delivery market with smart metering innovations; and a hackathon

How USPS is Using Video to Create Modern Mailing Experiences

USPS is leveraging Pitney Bowes' EngageOne video platform for its Informed Delivery campaigns

The Impact of AI: Chris Hall of Pitney Bowes

Throughout this week, practitioners and thought-leaders share commentary on our theme topic

Data, Data Everywhere

Pitney Bowes' smarter city offering is a reminder that there are data-based business insights everywhere

Pitney Bowes Spreads its Data Wings

The global commerce technology company expands data management and analytics capabilities

Pitney Bowes Launches Multimedia Ad Campaign

Its recasts itself as a multichannel connector for commerce in its first big ad splash in 20 years.

Pitney Bowes Intros Multi-Job Inserting System

A mobile-compatible digital interface lets mailers react quickly when moving from letters to flats in the same work cell.

IMpb Codes Now Required for Commercial Package Pricing

SMBs as well as large enterprises can now find savings with investments in IMpb's.

Pitney Bowes Posts a New Image

The 95-year-old stalwart in mailing systems unveils a new brand strategy and a logo to go with it.

Five Ways to Get Customers to Share Data

Incentives are one of the top methods marketers use to encourage customers to volunteer information.

Pitney Bowes Expands Presort in Southeast

Its South Carolina facility is the new home to the company's fifth direct mail presort center.

Pitney Bowes Intros Location Intelligence Platform

Spectrum Spatial attempts to make the world a small marketplace for B2B and B2C companies alike.

News Byte: Pitney Bowes Introduces the "Golden Customer Profile"

New release of Spectrum platform uses a Google-like graph database to create multi-dimensional views of customers.

So Much Data; So Few Data Scientists

Much sought-after techo-marketer hybrids are in short supply, in no small part because a Ph.D. in computer science is often required. The good news for marketers is that they'll have prime access to their services.

Pitney Bowes broadens global reach for three account wins

E-commerce solution calculates international shipping costs for online merchants.

Pitney Bowes seeks to expand into digital, marketing spaces

Pitney Bowes is expanding from a provider of physical customer communications solutions to a global provider of both physical and digital customer communications.

Q&A: Jeff Nicholson, VP of global marketing at Pitney Bowes Software

Jeff Nicholson, VP of global marketing at Pitney Bowes Software, discusses email best practices and an oncoming "opt-down" movement.

Pitney Bowes' revenue down

Pitney Bowes' third-quarter revenue declined 3% to $1.3 billion year-over-year, the company announced Nov. 1, attributing the loss to declines in equipment sales and business services revenue, as well as to press coverage of the U.S. Postal Service's struggles.

Pitney Bowes launches integrated campaign to promote new services

Pitney Bowes has launched a b-to-b direct marketing campaign to promote its electronic billing, marketing and analytics technologies. The effort, created by ad agency Gyro, includes direct mail, social media, online ads, radio spots and events marketing.

Pitney Bowes sees marketing, overall revenue declines

Pitney Bowes' marketing services division generated $30 million in revenue in the first quarter, a 6% decline compared with the prior Q1. The company's total revenue in the period also fell 2% year-over-year to $1.3 billion. The Stamford, Conn.-based company said revenue declines in supplies, rentals and financing mitigated gains in software and equipment sales.

Cordray to join Pitney Bowes as president of Volly

Pitney Bowes has named Chuck Cordray the first president of its Volly platform, effective April 4. He previously worked as SVP and GM of Hearst Magazines Digital Media. Pitney Bowes is planning a second-half 2011 launch for Volly, which will enable brands to send messages such as bills, promotional mail and catalogs directly to consumers through an app.

Pitney Bowes' marketing revenue down 3% in Q4

Pitney Bowes' fourth-quarter 2010 marketing services revenue declined 3% to $32.5 million compared with the same period of 2009. However, its full-year marketing services revenue increased 0.4% year-over-year to $141.5 million, the company said February 8 on an earnings call.

Pitney Bowes reveals direct-to-consumer messaging app Volly

Pitney Bowes plans to launch Volly, a consumer-facing communications application, in the second half of this year, the company said January 6. The platform will enable brands to send messages, including bills, promotional mail and catalogs, directly to consumers through the app.

Pitney Bowes' James to retire

Juanita James, VP and chief marketing and communications officer at Pitney Bowes, announced her retirement from the company on November 15.

Study says online retailers stick to proven strategies but experiment with mobile

Online retailers are sticking to basics when spending their marketing budgets. However, they're also expanding quickly into areas such as mobile and social marketing, according to a study from Forrester Research and Shop.org.

Wipro hires Pitney Bowes for international e-commerce service

Bangalore, India-based IT services company Wipro Technologies has tapped Pitney Bowes as its international e-commerce solution provider for its digital customer experience platform.

Pitney Bowes promotes O'Meara, O'Hara

Pitney Bowes promoted Vicki O'Meara to EVP and president of Pitney Bowes management services and government and postal affairs. The company also promoted John O'Hara, most recently EVP and GM of international operations at Pitney Bowes Business Insights, to president and VP of the group.

A recipe for nonprofit marketing success

The nonprofit arena remains challenging due to the economic environment and pressure that many donors are facing with their finances. Therefore, it is critical that organizations maintain contact with their constituents, spreading good news of their successes and stewardship of donations. The most effective marketing strategy for nonprofits to accomplish this is to focus on solid supporters and reach out to them using a mix of direct mail and electronic communications.

Pitney Bowes names Timko chief of strategy, innovation

Pitney Bowes hired Joseph Timko as EVP and chief strategy and innovation officer, effective February 1. He is responsible for plotting the company's long-term strategy and priorities. Timko succeeded David Dobson, who was named EVP and president of Pitney's management services division last August.

Pitney Bowes: Many mailers not taking advantage of Postal Service mandate changes

One-third of the respondents to a Pitney Bowes Business Insight survey said they use manual updating procedures when mail is returned to them from the National Change of Address or Address Change Service methods due to incorrect recipient addresses.

Pitney Bowes launches list management platform for small businesses

Pitney Bowes launched an online list management service for organizations that use direct mail infrequently, or send only small volumes of it, on November 30. The company's goal for the platform, called AddressRightNow, is to eliminate inaccurate addresses and to update mailing lists based on US Postal Service change of address information.

Pitney Bowes sues Zumbox for patent infringement

Pitney Bowes filed suit against Zumbox in California Central District Court this month, alleging that Zumbox's Web-based mail system infringes on three of its patents. The suit seeks to stop Zumbox from using technology that Pitney Bowes claims is related to the patents.

HP and Pitney Bowes partner to offer integrated print and mail system

HP and Pitney Bowes announced an alliance at the Print 09 trade show on September 11 through which Pitney will manage sales of the HP Inkjet Web Press for the transactional and trans-promotional print markets. Pitney will offer the product as part of the Pitney Bowes IntelliJet Printing System, which is used by large volume mailers. The system includes the HP T300 Color Inkjet engine, a high-speed Pitney Bowes mail finishing system, and a single service and support team.

Former DMA EVP to lead Pitney Bowes' production mail equipment unit

Pitney Bowes will announce September 10 that it has named Ramesh Lakshmi-Ratan president of its document messaging technologies unit, according to industry sources. The unit markets Pitney's production mail equipment and software to large-volume direct marketing mailers, particularly in the financial services and insurance industries.

Pitney Bowes' chief strategy officer to lead new enterprise solutions group

Pitney Bowes Inc. has appointed David Dobson EVP and president of Pitney Bowes management services, which provides outsourced mail and document management services to large corporations, law firms, universities and government agencies. Dobson will also lead the development of an enterprise sales and solutions group that will work with enterprise customers on delivering solutions that leverage the breadth of Pitney Bowes' products and services.

Data quality remains an issue for the enterprise

Measuring and maintaining data quality remains a major business hurdle for large businesses — those with annual revenues greater than $1 billion — according to a report released August 4 by Pitney Bowes Business Insight and Silver Creek Systems.

PitneyBowes reports 13% drop in revenue

PitneyBowes Inc. reported a 13% drop in revenue in its second quarter financial statement released on July 30. The Stamford, CT-based mailing services company cited declining mail volumes, as well as longer purchase decision cycles among its consumers, as the causes for the loss in revenue.

Curiosity on summer sale reigns at NPF

A major point of interest at this week's National Postal Forum has been the proposed USPS Summer Sale on Standard Mail letters and flats. The sale, pending approval by the Postal Regulatory Commission, is intended to drive volume during the traditionally slow July to September quarter.

Scrutiny bringing data to forefront

Like the high-school geek who uses his brainpower to surpass the success of his handsome, football-playing counterpart, direct and database profes­sionals are finding the marketing world coming around to fully appreciating the breadth and depth of their sought-after talents.

Pitney Bowes expands West Coast operations

Mail services company Pitney Bowes Inc. today announced the opening of a new facility in Corona, CA, that will offer domestic mail presort and international mail services.

Direct mail has staying power

"Is direct mail deader than disco?" That was the question recently posed by a marketer on a business networking Web site. Judging from the wiggle room now available in mailboxes across America, it might appear that the sentiment is one shared by many companies, especially with today's unprecedented economic trials.

Michael Critelli to retire from Pitney Bowes

Michael J. Critelli will retire as executive chairman and director of Pitney Bowes Inc. by the end of 2008. Critelli made the announcement to the company's board of directors on May 12.

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