USPS to Publish Transformation Plan Sept. 30
Publication of the plan will follow its approval by the governors, the USPS said. The plan will detail how the postal service will deal with market changes that affect its operations, such as declining First-Class mail volumes.
The General Accountability Office issued a report Monday that criticized the USPS for lacking a clear strategic plan to deal with market changes and a mechanism for communicating with customers, employees and lawmakers. The report also called on the USPS to be more open about its planning efforts with stakeholders.
Congress originally asked the postal service to devise a Strategic Transformation Plan in 2001. The new plan extends the original plan, which covered the years 2002 to 2006.
The USPS is soliciting comment on the plan via e-mail at email@example.com. It also is encouraging stakeholders to participate in an online survey regarding the plan, which is accessible from the postal service's Transformation Plan Web page at usps.com/strategicplanning/2006-2010.htm or by going to web.survey-poll.com/go/2856us.html.
In other news, USPS chief financial officer Richard Strasser told the Board of Governors that mail volume totaled 52.1 billion for the second quarter of fiscal 2005, which ended March 30. This represented a 600 million-piece increase over the same period last year.
However, net second-quarter 2005 income reached $275 million, down from $741 million in the second quarter of fiscal 2004. Delivery addresses increased to 143.2 million during second-quarter fiscal 2005, a gain of 1.8 million over the same period in 2004.
Volume and revenue dipped in January 2005, followed by small increases in February and March, Strasser said. Total revenue for the quarter was $17.3 billion.
Scott Hovanyetz covers telemarketing, production and printing and direct response TV marketing for DM News and DMNews.com. To keep up with the latest developments in these areas, subscribe to our daily and weekly e-mail newsletters by visiting www.dmnews.com/newsletters