Pitney Bowes launches mail consulting service

Share this content:

Pitney Bowes Management Services (PBMS) has launched Pitney Bowes Mailstream Consulting Services, an offering designed to help customers better manage their postal costs. The announcement was made on December 19.

With the postal industry undergoing a variety of changes, including postal reform, rate increases, and the implementation of the Intelligent Mail Barcode, many businesses need help controlling costs, said Jeff Stangle, director of solutions development for PBMS.

Although Pitney Bowes Management Services had been offering mailstream consulting for a few years, it got to the point where they saw the need for the service on a wider scale, Stangle said. “So we went ahead and decided to expand it so we could work hands on, one and one with customers to solve their mailing problems.”

By working with clients on site, consultants can help solve mailing problems in a “holistic” way, Stangle added. The first step is to take a close look at a client's mail process.

“When we go into a client, we don't have a solutions set in mind,” he said. “We pay more attention to what they're telling us before we come in with solutions.”

According to Stangle, the consultants are involved in every aspect of the process, including cleaning up address lists, managing data, composing documents, printing, inserting, sorting and applying postage.

“We're going to start right at the beginning all the way to the end,” Stangle said.
Already, the company's consultants have worked with many of the Fortune 100 and top 200 law firms in the US, as well as federal government agencies to help them organize their mailstream processes on a variety of levels, Stangle said. According to the company, one US-based bank saved more than $12 million a year in postage costs after working with Pitney Bowes Mailstream Consulting Services.

So far, the new consulting service employs three “expert” postal consultants who are servicing customers across the US.

“We're growing fast,” Stangle said.


Next Article in Direct Mail

Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above