Influent Launches Call Center in Philippines

Share this content:
Influent Inc., a call center services provider, yesterday announced the opening of a 225-seat call center in Manila, the Philippines, representing the company's first offshore facility.

The call center will offer voice support in multiple languages, including English and the Philippine language of Tagalog, as well as secondary support for Japanese, Malay, Spanish and Chinese. Influent, Dublin, OH, chose the location in part because the Philippines is known for Americanized culture and proficiency in multiple languages.

Influent, formerly Interactive Teleservices Corp., plans to open another center in Panama in 2004 that will offer bilingual voice support and employ 500 agents. The company also operates call centers in Ohio, Kentucky, Nebraska and Wyoming.

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above