DHL Says Airborne Integration Is Complete

Share this content:
DHL, Plantation, FL, said this week that it has completed integrating most of the ground and courier operations of the former Airborne Express.


DHL finalized its acquisition of Airborne's ground operations for $1.05 billion last August. Airborne's air operations spun off into a separate company, ABX Air Inc.


DHL customers now have access to more domestic delivery options, including several next-day delivery options, the prepaid ShipReady (formerly FlightReady) service and DHL@home (formerly airborne@home), a business-to-residential delivery service in partnership with the U.S. Postal Service.


DHL also consolidated information technology functions across the Americas into one location, DHL's Americas Information Services Center in Scottsdale, AZ. In addition, U.S.-based freight services have been consolidated into the company's logistics division. DHL transferred all Airborne international air freight and ocean customers to the logistics division.


DHL also opened a site at www.DHL-usa.com. It offers self-service shipping capabilities, added tracking options, more international support features and improved ground service mapping.


Further, customer service functions were combined into a single point of contact at 1-800-CALL DHL.


Reportedly, ABX Air is now flying at an estimated 80 percent of capacity, doing most of its business with parent Airborne and the DHL network.


Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above