Canadian Official Feels Heat Over Prison Telemarketing

Share this content:
Solicitor General Lawrence MacAulay, head of Canada's national law enforcement and prison services, was in hot water Friday as members of Parliament, spurred by a trade group report, skewered him over the use of prison inmate telemarketers.

The Canadian Survey Research Council, which represents market and survey research professionals and companies, urged MacAulay to end the use of inmates as telemarketers. It cited government documents showing that Correctional Services Canada, the national prison bureau under MacAulay's purview, planned to set up more prison call centers.

The risks of inmates obtaining personal information about consumers while engaged in telemarketing outweigh the rehabilitative benefits of putting inmates to work, the group said.

There are two prison call centers in Canada, both in Ontario. When members of Parliament's House of Commons questioned MacAulay over the practice, he responded that inmates are screened before being allowed to enter the program and are not given access to personal information about consumers, Toronto's Globe and Mail newspaper reported.


Next Article in Direct Mail

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above