Multicarrier Systems Are High on Marketers' Gift List

Multicarrier Systems Are High on Marketers' Gift List

Free shipping and overnight delivery have become table stakes among e-commerce companies battling for holiday dollars, so failing to deliver as promised can have horrible repercussions.

Carper Won't Give Up on Postal Reform in 2014

Carper Won't Give Up on Postal Reform in 2014

The postal reformer issues a challenge to fellow senators to pass his bill during the current Congress and "save the Postal Service before it's too late."

USPS Lowers Priority Mail Rates for Business Shippers

USPS Lowers Priority Mail Rates for Business Shippers

UPS contends that the Postal Service is using the exigent increase to fund low-ball shipping rates and make a grab for e-commerce's growing delivery business.

Senators Plead for One-Year Moratorium on Postal Consolidation

Senators Plead for One-Year Moratorium on Postal Consolidation

Half the Senate wants to block Phase 2 of USPS's Network Rationalization plan. Are they serious, or merely posturing?

Melissa Goes to Canada

Melissa Goes to Canada

Melissa Data adds Canadian change of address processing to its cloud-based NCOA service.

82 More Postal Facilities to Close; Mailers Expect Not to Notice

82 More Postal Facilities to Close; Mailers Expect Not to Notice

The U.S. Postal Service has become very good at closing and consolidating postal facilities.

PRC Grants Mailers' Request for Review of Rate Elasticity

PRC Grants Mailers' Request for Review of Rate Elasticity

An August conference is scheduled to examine whether postal rates are inelastic and don't cause volume decreases when they're raised.

Postal Board Nominees Would Hand Rate-Setting Authority to USPS

Postal Board Nominees Would Hand Rate-Setting Authority to USPS

Three of four potential Postal governors favor giving the Postal Service primacy over the PRC in setting rates.

Former Reagan Budget Director Could Return to Postal Board

Former Reagan Budget Director Could Return to Postal Board

One-time OMB director and FTC chairman James C. Miller III and Victoria Reggie Kennedy lead a slate of four nominated to join the Postal Board of Governors.

Postal Service's 2013 Performance Review Is In

Postal Service's 2013 Performance Review Is In

USPS came close to hitting service and financial goals, in the PRC's estimation, but fell short in customer experience.

Carper Pleads for Reform to Avoid Closing 82 Postal Facilities

Carper Pleads for Reform to Avoid Closing 82 Postal Facilities

The sponsor of the Senate Postal Reform Act says passing it now could delay Phase 2 of the Postal Service's 'network rationalization' plan for at least two years.

USPS to Reduce Business Rates on Priority Mail

USPS to Reduce Business Rates on Priority Mail

The Postal Service makes an aggressive play in shipping, dropping prices an average 2.3% for Commercial Plus customers.

Ricoh Strikes a Blow for Multichannel on a Small Scale

Ricoh Strikes a Blow for Multichannel on a Small Scale

The company introduces a creative service to help print shops augment direct mail with email and pURL landing pages.

Marketers Need to Address UPS, FedEx Rate Changes

Marketers Need to Address UPS, FedEx Rate Changes

A leading shipping industry expert warns that size-based rates will affect marketing and pricing decisions when the rates take effect next year.

Cataloger Scores an NSA From the Postal Service

Cataloger Scores an NSA From the Postal Service

Nearly three years in the making, Potpourri's groundbreaking Negotiated Service Agreement creates a template for other catalogers to follow.

Pitney Bowes Expands Presort in Southeast

Pitney Bowes Expands Presort in Southeast

Its South Carolina facility is the new home to the company's fifth direct mail presort center.

Will Cantor's Defeat Sink the Highway-Postal Delivery Deal?

Will Cantor's Defeat Sink the Highway-Postal Delivery Deal?

The deposed House Majority leader hoped to rescue highway funding with savings from moving to five-day delivery.

Watch for More Flexibility in USPS Promotions

Watch for More Flexibility in USPS Promotions

New rules from PRC allow the Postal Service to bank price decreases and apply them elsewhere, allowing for more flexibility in its annual promotion schedule.

Postal Workers to Picket Staples Annual Meeting

Postal Workers to Picket Staples Annual Meeting

APWU members to protest the retailer's exclusive deal to operate postal counters at Tuesday's shareholder event.

Postal Innovation and the Bottom Line

Postal Innovation and the Bottom Line

Representatives Issa and Clay tell a hearing that postal innovation's fine—as long as it invigorates the Postal Service's bottom line.

Cluster Box Bill Stirs Hope for Postal Reform

Cluster Box Bill Stirs Hope for Postal Reform

The stated purpose of the Secure Delivery Act is to keep mail and packages safe, but Darrell Issa may be using it as a wedge to activate bipartisan postal reform.

PRC Issues New Rules Governing Advisory Opinions

PRC Issues New Rules Governing Advisory Opinions

The regulatory body issues pre-filing guidelines to inject more stakeholder input into service proposed by the Postal Service.

Software Group Expresses Alarm Over Drop in Mail Volume

Software Group Expresses Alarm Over Drop in Mail Volume

After one quarter with the exigent rate, a publishers group takes issue with the notion of postal rate inelasticity of demand.

Grayhair Settles Patent Troll Suit

Grayhair Settles Patent Troll Suit

The software company's CEO claims victory, ensuring mailers' risk-free use of the Intelligent Mail barcode going forward.

Postal Service Posts Quarterly Loss of $1.9 Billion

Postal Service Posts Quarterly Loss of $1.9 Billion

Inflationary costs and First Class Mail declines offset a $379 million increase in Q2. Standard mail income holds steady, thanks to exigency.

Issa Ready to Compromise on Postal Bill; Awaits Dems' Response

Issa Ready to Compromise on Postal Bill; Awaits Dems' Response

The author of the House postal reform bill seeks a compromise by adding Obama Administration proposals, but fears interest groups are sabotaging the effort.

Google Expands Same-Day Delivery to NYC, LA

Google Expands Same-Day Delivery to NYC, LA

Free six-month memberships get the ball rolling on the coasts today. Retail partners include Costco, Target, and Walgreens.

PRC Denies Post Office's Motion to Delay Exigency Reports

PRC Denies Post Office's Motion to Delay Exigency Reports

The Postal Regulatory Commission orders USPS to file the quarterly revenue report by May 15 and the plan for removal of the surcharge by June 2.

Donahoe Delivers State of the USPS Address to Catalogers

Donahoe Delivers State of the USPS Address to Catalogers

It was plain talk time for the Postmaster General: Volume won't pick up, USPS will bleed $2 billion a year no matter what, and the rate cap is an endangered species.

Is a Prospect Rate in the Cards for Catalogers?

Is a Prospect Rate in the Cards for Catalogers?

A discounted rate for prospect mailings is something catalogers think is good for both them and the Postal Service—and the Postal Service's head of sales agrees.

Cochrane's Proposition for Catalogers

Cochrane's Proposition for Catalogers

Can USPS make nice with the catalog industry? The Postal Service's CIO thinks data and a new attitude can unite the two in the future.

Mailers Ask Court to Deny USPS Motion

Mailers Ask Court to Deny USPS Motion

The Postal Service asked for an extension on its exigency reports, but a group of mailers want them delivered this week as mandated.

USPS Files Motion to Delay Exigency Reporting

USPS Files Motion to Delay Exigency Reporting

Postal Service sees no need to file exigency revenue reports or phase out plans until after the appeals court rules on its petition to make the surcharge permanent.

News Byte: How Mailers Can Address Saving the Earth

News Byte: How Mailers Can Address Saving the Earth

Clean your lists and help clean the planet, says Service Objects.

A Post Office Lifer's 7-Point Survival Plan for USPS

A Post Office Lifer's 7-Point Survival Plan for USPS

Former USPS market research chief Kent Smith says the Post Office can thrive if it can stop acting like a commodity player and start exploiting opportunities.

Consumers Expect the USPS to Deliver

Consumers Expect the USPS to Deliver

Two studies reveal consumers' expectations for, and flexibility on, mail and package delivery.

Goldway Says USPS Dissed Mailers With Load Leveling

Goldway Says USPS Dissed Mailers With Load Leveling

The PRC chairman asserts that the Postal Service's strategy to depersonalize consumers and ignore concerns of mailers can only end in failure.

Postal Union Chief: Think of USPS as Asset, Not a Cost Center

Postal Union Chief: Think of USPS as Asset, Not a Cost Center

NALC leader tells stakeholders that Congress and the Postal Service are on the wrong path to the future.

News Byte: USPS Standard Mail Load Leveling Begins

News Byte: USPS Standard Mail Load Leveling Begins

The Postal Service is extending what was a three-day delivery expectation to a four-day delivery expectation.

Finally, a Direct Mail Feelgood Story

Finally, a Direct Mail Feelgood Story

Despite digital trends, direct mailer North American Communications is ramping up for growth, and in turn, creating jobs in a place where good jobs are rare.

PRC Directs Postal Service to Address Excessive Discounts

PRC Directs Postal Service to Address Excessive Discounts

The Postal Regulatory Commission's Compliance Determination for 2013 directs USPS to tighten the belt on workshare discounts and Standard Flats.

News Byte: USPS Delays Load-Leveling Plan

News Byte: USPS Delays Load-Leveling Plan

Set to be in place today, the workload reduction plan will wait for Postal Service officials to review the PRC's advisory opinion.

PRC Pans USPS's Load-Leveling Plan

PRC Pans USPS's Load-Leveling Plan

The Postal Regulatory Commission advises USPS to take a better accounting of mailers' needs before executing its workload equalization plans.

USPS Taps Honeywell to Make Mobile Delivery Devices

USPS Taps Honeywell to Make Mobile Delivery Devices

All letter carriers will soon use the handheld devices, which will allow mailers to access real-time tracking of deliveries.

In a First, the PRC Releases a Special Report on USPS Finances

In a First, the PRC Releases a Special Report on USPS Finances

The Postal Regulatory Commission puts out its financial analysis ahead of its annual compliance report in the interests of "greater clarity, transparency, and accountability."

News Byte: Spiderman to Sling Priority Mail for Postal Service

News Byte: Spiderman to Sling Priority Mail for Postal Service

The webslinger, who returns to theaters in May, will begin appearing on Priority Mail boxes and mail trucks.

News Byte: Ricoh Ups Solutions for Rate-Challenged Mailers

News Byte: Ricoh Ups Solutions for Rate-Challenged Mailers

Ricoh's software business incorporates enterprise-level functionalities from its IBM acquisition.

Donohoe: Mail's a Refuge in a Chaotic Marketing World

Donohoe: Mail's a Refuge in a Chaotic Marketing World

The Postmaster General declares a new era of marketing respectability for direct mail in his National Postal Forum address.

Postal Committee Considers the 800-Pound Gorilla in the Room

Postal Committee Considers the 800-Pound Gorilla in the Room

Exigency-distressed mailers have been wondering when Congress would address USPS's huge healthcare pre-funding issue. It finally did.

News Byte: FEMA Veteran Takes Over as PRC General Counsel

News Byte: FEMA Veteran Takes Over as PRC General Counsel

David A. Trissell served seven years in the same role for the Federal Emergency Management Agency.

Senators Decide to Move Postal Reform Bill to the Senate Floor

Senators Decide to Move Postal Reform Bill to the Senate Floor

Direct mail marketers ultimately lost as Senators overwhelmingly agreed to push the Postal Reform bill to the full Senate.

News Byte: Canada Post Partners With Stream Integration

News Byte: Canada Post Partners With Stream Integration

The partnership is an effort to deliver best-in-class address certification, verification, cleansing, and enrichment for enterprise data.

Senators Rethink Rate Clause in Postal Bill

Senators Rethink Rate Clause in Postal Bill

Reworked Section 301 would leave annual rate cap at CPI and let Postal Regulatory Commission keep rate approval powers.

Mailers Appeal Exigent Rate Hike

Mailers Appeal Exigent Rate Hike

Action asks U.S. Court of Appeals to strike down 4.3% increase. An appeal to extend the limits of the exigency is expected from USPS any day.

In a Revised Senate Postal Bill, Exigency Is Forever

In a Revised Senate Postal Bill, Exigency Is Forever

The new version of the Carper-Coburn Postal Reform Act would make the exigent increase rate the baseline for future increases. The proposed rate cap would be CPI plus 1%.

Sen. Coburn to Retire at Close of Current Congress

Sen. Coburn to Retire at Close of Current Congress

The co-sponsor of the Postal Reform Act, which still awaits markup, will leave the Senate next January.

PRC's Goldway Tells What Was Behind the Exigency Decision

PRC's Goldway Tells What Was Behind the Exigency Decision

Chairman Ruth Goldway says the Postal Regulatory Commission is serious about holding the Postal Service to $2.8 billion in exigent revenue and no more.

USPS Aims to Institute Load Leveling in March

USPS Aims to Institute Load Leveling in March

Standard mailings that hit postal facilities on Friday won't be delivered until Tuesday under the cost-saving plan.

News Byte: USPS Appeals the PRC's Intelligent Mail Barcode Decision

News Byte: USPS Appeals the PRC's Intelligent Mail Barcode Decision

The Post Office takes issue with the Commission's contention that IMb requirements constitute a price increase.

The Inspector General's Top 10 Postal Stories of 2013

The Inspector General's Top 10 Postal Stories of 2013

Exigency wasn't all; there also were clouds, drones, trolls, and travails of days in the postal news last year.

The Demise of Direct Mail? PRC Approves 4.3% Exigent Increase

The Demise of Direct Mail? PRC Approves 4.3% Exigent Increase

Direct mailers begin paying 5.9% more for standard mail on January 28. A mailers' coalition calls the Postal Regulatory Commission's decision an "unmitigated disaster."

Carper Delays Markup of Postal Reform Bill

Carper Delays Markup of Postal Reform Bill

The PRC's ruling on the exigent rate request is expected soon. But the USPS intends to enforce new rates on January 27.

News Byte: Mailers Applaud PRC's Decision on Intelligent Mail Barcode

News Byte: Mailers Applaud PRC's Decision on Intelligent Mail Barcode

The coalition praises the Postal Regulatory Commission for helping protect mailers against USPS's "monopoly powers."

House Passes Innovation Act, Whacks Patent Trolls

House Passes Innovation Act, Whacks Patent Trolls

Goodlatte bill is a setback to "non-practicing entities" that file frivolous lawsuits and a win for the direct marketing industry.

Mailers Ask PRC to Reject Exigent Increase Proposal

Mailers Ask PRC to Reject Exigent Increase Proposal

In comments filed today, 13 postal stakeholders say the Postal Service's request for a rate hike is based on a "nonsensical notion."

USPS Confirms 2014 Direct Mail Promotions

USPS Confirms 2014 Direct Mail Promotions

The Postal Service will incent direct mailers that use color, digital technology, and First Class.

News Byte: Post Offices Come to Staples

News Byte: Post Offices Come to Staples

Office retailer is the first participant in the Postal Service's Retail Partner Expansion Program.

Appeals Court Rejects Challenge to Valassis-USPS Deal

Appeals Court Rejects Challenge to Valassis-USPS Deal

The court holds that the negotiated service agreement did not violate administrative law and that the Postal Service may offer volume discounts.

News Byte: Postal Board Asks for Reform for Christmas

News Byte: Postal Board Asks for Reform for Christmas

$40 billion hole in 2013 can only be filled with action by Congress, CFO says.

News Byte: Postal Reform Bill Author Applauds Sunday Package Delivery

News Byte: Postal Reform Bill Author Applauds Sunday Package Delivery

Sen. Carper sees the future in Amazon's deal with USPS.

News Byte: USPS, Amazon Partner on Sunday Delivery

News Byte: USPS, Amazon Partner on Sunday Delivery

Service begins this week for Amazon Prime members in New York and Los Angeles; more cities roll out in 2014.

News Byte: Silver Apples Awarded in New York

News Byte: Silver Apples Awarded in New York

Direct marketers from Merit Direct, Publishers Clearing House, and Hearst honored at New York City gala.

Postal Reform Hits a Snag

Postal Reform Hits a Snag

Major stakeholder concerns and an ill Sen. Coburn delay final markup on Senate bill.

Exigent Request Should Fail, Says Author of Last Postal Bill

Exigent Request Should Fail, Says Author of Last Postal Bill

Email and electronic banking just don't justify an exigent rate increase, Sen. Susan Collins tells the Postal Regulatory Commission.

News Byte: New Zealand Post to Move to 3-Day Delivery

News Byte: New Zealand Post to Move to 3-Day Delivery

Facing same competitive pressures as USPS, it will cut delivery days in half.

Deputy PMG: "Exigent Increase Not a Done Deal"

Deputy PMG: "Exigent Increase Not a Done Deal"

Deputy Postmaster General Ronald Stroman says there's still a good chance that postal reform can be passed and exigency avoided. It will help, he adds, if mailers make some noise on Capitol Hill.

PRC is Closed, But Mailers Contend With Exigency Threat

PRC is Closed, But Mailers Contend With Exigency Threat

Whether or not the PRC's 90-day deadline on the exigent rate increase is extended matters not to mailers, who continue to press their case against it.

USPS Defaults Once Again on $5.6 Billion Payment

USPS Defaults Once Again on $5.6 Billion Payment

Unpaid installments to pre-fund retiree healthcare now tally $16.6 billion. Senators use the occasion to bang the drum for postal reform.

Postal Hearing: Excise Exigency With a Healthcare Cure

Postal Hearing: Excise Exigency With a Healthcare Cure

That was the loud and clear subtext of yesterday's postal reform hearings on Capitol Hill.

DMA and ACMA Statements on Exigency Filing

DMA and ACMA Statements on Exigency Filing

Excerpts from trade associations' official reactions to the Postal Board's exigency filing.

Postal Board Asks for 4.3% Exigent Increase

Postal Board Asks for 4.3% Exigent Increase

The DMA calls the move "misguided." Sen. Carper joins mailers in urging passage of postal reform legislation to head off the January rate hike.

Second Senate Hearing on Postal Reform Set for Thursday

Second Senate Hearing on Postal Reform Set for Thursday

Healthcare pre-funding will be the center of the debate in the chamber's final hearing on the Postal Reform Act.

Exigent Postal Rate Hike Request Expected Next Week

Exigent Postal Rate Hike Request Expected Next Week

Senate hearings send message of no confidence to mailers, who fear the worst from the Postal Board of Governors' meeting next week.

To Be or Not to Be a Monopoly

To Be or Not to Be a Monopoly

In responding to a question from Sen. Tom Carper about price inelasticity of postal rates shown in a study by the office of the Postal Inspector General, PRC Chairman Ruth Goldway responded with a terse summation of the challenge facing Congress in crafting postal reform. We present it in its entirety.

Senator Coburn Blasts Rate Cap in Postal Hearing

Senator Coburn Blasts Rate Cap in Postal Hearing

The coauthor of the Postal Reform Act tells mailers that above-inflation increases are necessary for the U.S. Postal Service to stay competitive.

Senate Postal Reform Hearings Begin Today

Senate Postal Reform Hearings Begin Today

With an exigent rate increase looming, mailers, labor leaders, and postal officials testify for postal reform before a Senate committee today. Watch live at 10 a.m.

News Byte: Donahoe Tells Mailers to Think Digital

News Byte: Donahoe Tells Mailers to Think Digital

Blending direct mail with digital methods is the future, the Postmaster General tells the Postal Customer Council.

Hearing on Carper-Coburn Bill Slated for the 19th

Hearing on Carper-Coburn Bill Slated for the 19th

Direct mail industry officials are scheduled to testify. Proceedings can be viewed via live stream video.

Mailers in Talks with Postal Unions to Forestall Rate Increase

Mailers in Talks with Postal Unions to Forestall Rate Increase

The two sides have two weeks to find common ground on reform. Meanwhile, industry associations call on mailers to take their cases to Washington in opposition of an exigent increase.

News Byte: Cheapskates Rule!

News Byte: Cheapskates Rule!

A lingering effect of the Great Recession is a generally thrifty populace looking for good deals.

Exigent Rate Increase is Discussed By Postal Governors

Exigent Rate Increase is Discussed By Postal Governors

Mailers are energized to stump for Congressional reform. Without it, a price increase could be as little as six months away.

Exigency Extra

Exigency Extra

What would an exigent rate increase mean to business mailers? Here's some illumination from interested parties.

Exigent Postal Rate Increase Is Feared Near

Exigent Postal Rate Increase Is Feared Near

The Affordable Mail Alliance informs the Postal Board of Governors that such a move would be self-defeating to the Postal Service. But getting in approved won't be easy.

5 Tips from the DMA/Neopost Effective Guide to Direct Mail Campaigns

5 Tips from the DMA/Neopost Effective Guide to Direct Mail Campaigns

How to create awesome direct mail campaigns, courtesy of Neopost and the DMA.

Q3 Improvements Aside, Postal Leaders Beat the Drum for Reform

Q3 Improvements Aside, Postal Leaders Beat the Drum for Reform

One good quarter won't save the USPS, say Postmaster General Patrick Donahoe and his CFO at press conference.

USPS Releases 3Q Results; Small Improvement Versus 2012

USPS Releases 3Q Results; Small Improvement Versus 2012

Small increases in shipping and standard mail are overshadowed by a $740 million operating loss.

Senators Introduce New Postal Reform Bill

Senators Introduce New Postal Reform Bill

If enacted, the Carper-Coburn Postal Reform Act could dictate higher rates for direct mailers.

Simple Steps for Samplers

Simple Steps for Samplers

The Postal Service's discounted Simple Samples returns today, but getting the discounts may not be so simple.

Hard Road Ahead for Postal Reform Bill

Hard Road Ahead for Postal Reform Bill

Rep. Darrell Issa's plan to save the Postal Service must overcome partisan battles and election year posturing to come to fruition. Still, direct mailers are heartened.

USPS's Picture Perfect Branding for Mailers

USPS's Picture Perfect Branding for Mailers

The USPS introduces Picture Permit Imprint Indicia, allowing companies to include corporate images to IMb automation letters and postcards.

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