The Office of the Inspector General seeks neuroscientists to investigate human responses to digital and physical media.
The sponsor of the Postal Reform Act says Senate actions to delay consolidation will ultimately do harm to the Postal Service and its workers.
Self-service "Gopost" lockers—from which customers can pick up and ship packages—appear in New York and Washington, D.C.
Free shipping and overnight delivery have become table stakes among e-commerce companies battling for holiday dollars, so failing to deliver as promised can have horrible repercussions.
The postal reformer issues a challenge to fellow senators to pass his bill during the current Congress and "save the Postal Service before it's too late."
UPS contends that the Postal Service is using the exigent increase to fund low-ball shipping rates and make a grab for e-commerce's growing delivery business.
Half the Senate wants to block Phase 2 of USPS's Network Rationalization plan. Are they serious, or merely posturing?
Melissa Data adds Canadian change of address processing to its cloud-based NCOA service.
The U.S. Postal Service has become very good at closing and consolidating postal facilities.
An August conference is scheduled to examine whether postal rates are inelastic and don't cause volume decreases when they're raised.
Three of four potential Postal governors favor giving the Postal Service primacy over the PRC in setting rates.
One-time OMB director and FTC chairman James C. Miller III and Victoria Reggie Kennedy lead a slate of four nominated to join the Postal Board of Governors.
USPS came close to hitting service and financial goals, in the PRC's estimation, but fell short in customer experience.
The sponsor of the Senate Postal Reform Act says passing it now could delay Phase 2 of the Postal Service's 'network rationalization' plan for at least two years.
The Postal Service makes an aggressive play in shipping, dropping prices an average 2.3% for Commercial Plus customers.
The company introduces a creative service to help print shops augment direct mail with email and pURL landing pages.
A leading shipping industry expert warns that size-based rates will affect marketing and pricing decisions when the rates take effect next year.
Nearly three years in the making, Potpourri's groundbreaking Negotiated Service Agreement creates a template for other catalogers to follow.
Its South Carolina facility is the new home to the company's fifth direct mail presort center.
The deposed House Majority leader hoped to rescue highway funding with savings from moving to five-day delivery.
New rules from PRC allow the Postal Service to bank price decreases and apply them elsewhere, allowing for more flexibility in its annual promotion schedule.
APWU members to protest the retailer's exclusive deal to operate postal counters at Tuesday's shareholder event.
Representatives Issa and Clay tell a hearing that postal innovation's fine—as long as it invigorates the Postal Service's bottom line.
The stated purpose of the Secure Delivery Act is to keep mail and packages safe, but Darrell Issa may be using it as a wedge to activate bipartisan postal reform.
The regulatory body issues pre-filing guidelines to inject more stakeholder input into service proposed by the Postal Service.
After one quarter with the exigent rate, a publishers group takes issue with the notion of postal rate inelasticity of demand.
The software company's CEO claims victory, ensuring mailers' risk-free use of the Intelligent Mail barcode going forward.
Inflationary costs and First Class Mail declines offset a $379 million increase in Q2. Standard mail income holds steady, thanks to exigency.
The author of the House postal reform bill seeks a compromise by adding Obama Administration proposals, but fears interest groups are sabotaging the effort.
Free six-month memberships get the ball rolling on the coasts today. Retail partners include Costco, Target, and Walgreens.
The Postal Regulatory Commission orders USPS to file the quarterly revenue report by May 15 and the plan for removal of the surcharge by June 2.
It was plain talk time for the Postmaster General: Volume won't pick up, USPS will bleed $2 billion a year no matter what, and the rate cap is an endangered species.
A discounted rate for prospect mailings is something catalogers think is good for both them and the Postal Service—and the Postal Service's head of sales agrees.
Can USPS make nice with the catalog industry? The Postal Service's CIO thinks data and a new attitude can unite the two in the future.
The Postal Service asked for an extension on its exigency reports, but a group of mailers want them delivered this week as mandated.
Postal Service sees no need to file exigency revenue reports or phase out plans until after the appeals court rules on its petition to make the surcharge permanent.
Clean your lists and help clean the planet, says Service Objects.
Former USPS market research chief Kent Smith says the Post Office can thrive if it can stop acting like a commodity player and start exploiting opportunities.
Two studies reveal consumers' expectations for, and flexibility on, mail and package delivery.
The PRC chairman asserts that the Postal Service's strategy to depersonalize consumers and ignore concerns of mailers can only end in failure.
NALC leader tells stakeholders that Congress and the Postal Service are on the wrong path to the future.
The Postal Service is extending what was a three-day delivery expectation to a four-day delivery expectation.
Despite digital trends, direct mailer North American Communications is ramping up for growth, and in turn, creating jobs in a place where good jobs are rare.
The Postal Regulatory Commission's Compliance Determination for 2013 directs USPS to tighten the belt on workshare discounts and Standard Flats.
Set to be in place today, the workload reduction plan will wait for Postal Service officials to review the PRC's advisory opinion.
The Postal Regulatory Commission advises USPS to take a better accounting of mailers' needs before executing its workload equalization plans.
All letter carriers will soon use the handheld devices, which will allow mailers to access real-time tracking of deliveries.
The Postal Regulatory Commission puts out its financial analysis ahead of its annual compliance report in the interests of "greater clarity, transparency, and accountability."
The webslinger, who returns to theaters in May, will begin appearing on Priority Mail boxes and mail trucks.
Ricoh's software business incorporates enterprise-level functionalities from its IBM acquisition.
The Postmaster General declares a new era of marketing respectability for direct mail in his National Postal Forum address.
Exigency-distressed mailers have been wondering when Congress would address USPS's huge healthcare pre-funding issue. It finally did.
David A. Trissell served seven years in the same role for the Federal Emergency Management Agency.
Direct mail marketers ultimately lost as Senators overwhelmingly agreed to push the Postal Reform bill to the full Senate.
The partnership is an effort to deliver best-in-class address certification, verification, cleansing, and enrichment for enterprise data.
Reworked Section 301 would leave annual rate cap at CPI and let Postal Regulatory Commission keep rate approval powers.
Action asks U.S. Court of Appeals to strike down 4.3% increase. An appeal to extend the limits of the exigency is expected from USPS any day.
The new version of the Carper-Coburn Postal Reform Act would make the exigent increase rate the baseline for future increases. The proposed rate cap would be CPI plus 1%.
The co-sponsor of the Postal Reform Act, which still awaits markup, will leave the Senate next January.
Chairman Ruth Goldway says the Postal Regulatory Commission is serious about holding the Postal Service to $2.8 billion in exigent revenue and no more.
Standard mailings that hit postal facilities on Friday won't be delivered until Tuesday under the cost-saving plan.
The Post Office takes issue with the Commission's contention that IMb requirements constitute a price increase.
Exigency wasn't all; there also were clouds, drones, trolls, and travails of days in the postal news last year.
Direct mailers begin paying 5.9% more for standard mail on January 28. A mailers' coalition calls the Postal Regulatory Commission's decision an "unmitigated disaster."
The PRC's ruling on the exigent rate request is expected soon. But the USPS intends to enforce new rates on January 27.
The coalition praises the Postal Regulatory Commission for helping protect mailers against USPS's "monopoly powers."
Goodlatte bill is a setback to "non-practicing entities" that file frivolous lawsuits and a win for the direct marketing industry.
In comments filed today, 13 postal stakeholders say the Postal Service's request for a rate hike is based on a "nonsensical notion."
The Postal Service will incent direct mailers that use color, digital technology, and First Class.
Office retailer is the first participant in the Postal Service's Retail Partner Expansion Program.
The court holds that the negotiated service agreement did not violate administrative law and that the Postal Service may offer volume discounts.
$40 billion hole in 2013 can only be filled with action by Congress, CFO says.
Sen. Carper sees the future in Amazon's deal with USPS.
Service begins this week for Amazon Prime members in New York and Los Angeles; more cities roll out in 2014.
Direct marketers from Merit Direct, Publishers Clearing House, and Hearst honored at New York City gala.
Major stakeholder concerns and an ill Sen. Coburn delay final markup on Senate bill.
Email and electronic banking just don't justify an exigent rate increase, Sen. Susan Collins tells the Postal Regulatory Commission.
Facing same competitive pressures as USPS, it will cut delivery days in half.
Deputy Postmaster General Ronald Stroman says there's still a good chance that postal reform can be passed and exigency avoided. It will help, he adds, if mailers make some noise on Capitol Hill.
Whether or not the PRC's 90-day deadline on the exigent rate increase is extended matters not to mailers, who continue to press their case against it.
Unpaid installments to pre-fund retiree healthcare now tally $16.6 billion. Senators use the occasion to bang the drum for postal reform.
That was the loud and clear subtext of yesterday's postal reform hearings on Capitol Hill.
Excerpts from trade associations' official reactions to the Postal Board's exigency filing.
The DMA calls the move "misguided." Sen. Carper joins mailers in urging passage of postal reform legislation to head off the January rate hike.
Healthcare pre-funding will be the center of the debate in the chamber's final hearing on the Postal Reform Act.
Senate hearings send message of no confidence to mailers, who fear the worst from the Postal Board of Governors' meeting next week.
In responding to a question from Sen. Tom Carper about price inelasticity of postal rates shown in a study by the office of the Postal Inspector General, PRC Chairman Ruth Goldway responded with a terse summation of the challenge facing Congress in crafting postal reform. We present it in its entirety.
The coauthor of the Postal Reform Act tells mailers that above-inflation increases are necessary for the U.S. Postal Service to stay competitive.
With an exigent rate increase looming, mailers, labor leaders, and postal officials testify for postal reform before a Senate committee today. Watch live at 10 a.m.
Blending direct mail with digital methods is the future, the Postmaster General tells the Postal Customer Council.
Direct mail industry officials are scheduled to testify. Proceedings can be viewed via live stream video.
The two sides have two weeks to find common ground on reform. Meanwhile, industry associations call on mailers to take their cases to Washington in opposition of an exigent increase.
A lingering effect of the Great Recession is a generally thrifty populace looking for good deals.
Mailers are energized to stump for Congressional reform. Without it, a price increase could be as little as six months away.
What would an exigent rate increase mean to business mailers? Here's some illumination from interested parties.
The Affordable Mail Alliance informs the Postal Board of Governors that such a move would be self-defeating to the Postal Service. But getting in approved won't be easy.
How to create awesome direct mail campaigns, courtesy of Neopost and the DMA.
One good quarter won't save the USPS, say Postmaster General Patrick Donahoe and his CFO at press conference.
Small increases in shipping and standard mail are overshadowed by a $740 million operating loss.
If enacted, the Carper-Coburn Postal Reform Act could dictate higher rates for direct mailers.
Company of the week
Data Services, Inc. meets the needs of today's data-driven marketer by providing front-end database management and data analytics platforms alongside our expertise in global contact data quality, database building and ongoing maintenance that comes with our 45+ years in business.
Spectrum Spatial attempts to make the world a small marketplace for B2B and B2C companies alike.
Intent, which tells you who, how, and when to target, is a common thread on the customer journey.
It's been a bad year for TV service providers.