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Support Business Goals with Customer Experience Monitoring

Support Business Goals with Customer Experience Monitoring

Customer satisfaction is a key component of a successful business, whether that enterprise is brick-and-mortar or online.

LoMo: Why the Future of SEO is Local Mobile

LoMo: Why the Future of SEO is Local Mobile

The Web is becoming more mobile. Marketers must realize and embrace blended desktop and mobile search and SEO campaigns to remain competitive.

'Moneyball' for Marketing and Sales Professionals

'Moneyball' for Marketing and Sales Professionals

The playbook for turning data science into business growth.

Cutting Through the Media Clutter

Cutting Through the Media Clutter

At every touchpoint, consumers are giving up information about themselves—information you can use to optimize their experiences.

The Physical Store Goes Digital

The Physical Store Goes Digital

By combining the best of digital marketing with the power of the physical store, expect traditional retailers to not only survive, but to thrive.

Check Yourself Before You Wreck Yourself

Check Yourself Before You Wreck Yourself

Creating the conditions for success in the new marketing reality.

Make Marketing Attribution Work: Four Steps to Successful Implementation

Make Marketing Attribution Work: Four Steps to Successful Implementation

From day-to-day media buying to big picture planning, attribution provides marketers with the analysis and recommendations they need to continuously improve marketing results and ROI.

Are We Asking Search to Do Too Much?

Are We Asking Search to Do Too Much?

Search creates an illusion that it is more effective than it is in reality.

It's Always About the Experience

It's Always About the Experience

Market a quality experience, not discounts, and then live up to your promise. The rest is inevitable.

Lean In, Lean Back, Sit Down, Stand Up—Or Whatever Works For You

Lean In, Lean Back, Sit Down, Stand Up—Or Whatever Works For You

Facebook COO Sheryl Sandberg's new book has garnered some harsh criticism. And do you know who the strongest critics are? Women.

Don't You Know Who I Am?

Don't You Know Who I Am?

How brands can avoid being the dumb bounder and use the velvet rope as an advantage.

What Every Marketer Should Know About Performance Marketing

What Every Marketer Should Know About Performance Marketing

It's time for digital marketers to understand the role of performance marketing and appreciate the value it can offer their brands.

You Know Me Better Than I Know Myself

You Know Me Better Than I Know Myself

What my mother and my favorite brands should have in common.

Predictive Analytics: The New Retail Currency

Predictive Analytics: The New Retail Currency

Future sales depend on knowing what your shoppers want—without even asking them.

Marketers: You've Got to Understand Gender Roles

Marketers: You've Got to Understand Gender Roles

With celebrity guys hosting popular cooking, DIY, decorating, and landscaping shows, the stigma around "male domesticity" is changing—and marketers need to take notice.

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R2C Group

R2C creates, produces, distributes and measures messages that inspire and compel consumers to do something with a brand to drive commercial advantage. The full-service advertising agency specializes in creative, production, media, analytics and performance.

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Featured Articles

Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.