Space.com Chooses ITXC for Internet Voice Connection
People who go to the Web site to buy Starry Night, which is a home astronomy software program published by Space.com, can click a button to be connected with a call center representative. The representative can guide the customer through the ordering process and answer questions about the software.
Space.com said offering potential customers the option of speaking to a live agent would encourage more of them to commit to making a purchase. ITXC charges for the service on a per-call basis.