National TechTeam, Global One Launch EU Call Center

Share this content:
TechTeam Europe, a subsidiary of National TechTeam Inc., Dearborn, MI, yesterday launched its Europe Direct call center service for the European Commission.


The commission is providing the service also under a five-year contract for Global One's call center services.


TechTeam is providing staff and management, facilities and Web-based applications and technology for the call center, which will provide information about the European Union to its citizens.


The center will operate in 11 languages. All of its agents are fluent in English and at least two other languages.


The call center, which is based in Brussels, Belgium, is expected to handle 25,000 inquiries a month initially. Inquiries can be made by toll free phone call, e-mail, Web-based form, fax or letter.


The media across Europe will begin promoting the call center's services at the end of this month.
close

Next Article in Digital Marketing

Sign up to our newsletters

Company of the Week

PAN Communications is an award-winning integrated marketing and public relations agency for B2B technology and healthcare brands. PAN's data-driven approach allows the firm to specialize in public relations, social media, content and influencer marketing, and data and analytics. PAN partners with brands to create unique, integrated campaigns that captivate audiences and drive measurable results. PAN services clients out of the firm's four offices: Boston, San Francisco, New York City and Orlando.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above