National TechTeam, Global One Launch EU Call Center

Share this content:
TechTeam Europe, a subsidiary of National TechTeam Inc., Dearborn, MI, yesterday launched its Europe Direct call center service for the European Commission.


The commission is providing the service also under a five-year contract for Global One's call center services.


TechTeam is providing staff and management, facilities and Web-based applications and technology for the call center, which will provide information about the European Union to its citizens.


The center will operate in 11 languages. All of its agents are fluent in English and at least two other languages.


The call center, which is based in Brussels, Belgium, is expected to handle 25,000 inquiries a month initially. Inquiries can be made by toll free phone call, e-mail, Web-based form, fax or letter.


The media across Europe will begin promoting the call center's services at the end of this month.
Loading links....
close

Next Article in Digital Marketing

Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

DMN's Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here