Las Vegas Resort to add ITXC's Push to Talk Service to E-Mail

Share this content:
ITXC Corp., Princeton, NJ, a provider of voice over the Internet services, said last week that The Venetian Resort Hotel Casino in Las Vegas is using its Push to Talk service on its Web site and will add it to its direct marketing e-mails in the second quarter of 2001.


The company's Push to Talk service is a network-based, voice-enabled service that lets customers to talk with a company's customer service representatives in real-time over the Internet.


The Venetian said ITXC's Push to Talk buttons will be placed throughout its Web site and that it will enable customers to make reservations, order tickets for special events and find out about convention services, among other things.


The resort also said it plans to add the service to its e-mail invitations for its gaming tournaments.


"Push to Talk enables us to add high-tech, yet personal, customer touch points to The Venetian's Web site," said Chris Stacey, the resort's Internet marketing manager. "ITXC's service provides a way for our guests to contact us and enjoy service with a human touch, even from the Internet."


Stacey said that the service is "ideal" for customers who are more comfortable dealing with a live customer service agent, rather than an automated telephone system.
close

Next Article in Digital Marketing

Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above