Charter, Excite@Home Reach Deal to Continue Service for 14,000 Customers

Share this content:
Service could be maintained for about 14,000 customers in the Pacific Northwest of failing high-speed cable Internet provider Excite@Home under a deal with Charter Communications, the Associated Press reported Friday.


Charter Communications is a cable provider that uses Excite@Home to offer its customers cable Internet access. That service will end once Excite@Home, which faces bankruptcy, ceases operations.


Several cable companies have pledged a total of $355 million to keep Excite@Home running for three more months. Excite@Home had said it would shut off service to companies not part of the deal, including Charter, St. Louis.


All but 10 percent of Charter's 145,000 customers who used Excite@Home have been moved to a service run by Charter. An Excite@Home spokesman said that, under a deal being worked out Dec. 6, Charter would pay less than $1 million to keep Excite@Home service through Feb. 28 so it could transition the remaining customers, the AP reported.


A U.S. Bankruptcy Court judge is scheduled to decide tomorrowwhether the deals between Excite@Home and its cable partners are legitimate.


Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above