Charter, Excite@Home Reach Deal to Continue Service for 14,000 Customers

Share this content:
Service could be maintained for about 14,000 customers in the Pacific Northwest of failing high-speed cable Internet provider Excite@Home under a deal with Charter Communications, the Associated Press reported Friday.


Charter Communications is a cable provider that uses Excite@Home to offer its customers cable Internet access. That service will end once Excite@Home, which faces bankruptcy, ceases operations.


Several cable companies have pledged a total of $355 million to keep Excite@Home running for three more months. Excite@Home had said it would shut off service to companies not part of the deal, including Charter, St. Louis.


All but 10 percent of Charter's 145,000 customers who used Excite@Home have been moved to a service run by Charter. An Excite@Home spokesman said that, under a deal being worked out Dec. 6, Charter would pay less than $1 million to keep Excite@Home service through Feb. 28 so it could transition the remaining customers, the AP reported.


A U.S. Bankruptcy Court judge is scheduled to decide tomorrowwhether the deals between Excite@Home and its cable partners are legitimate.


Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above