Dianna Dilworth

Most Recent Articles by Dianna Dilworth

Balancing Engagement With Privacy Is a Juggling Act

Balancing Engagement With Privacy Is a Juggling Act

Mercola found that a clean list and attention to deliverability helped increase email newsletter open rates.

Globetrotting Gnome Propels 5,000% ROI

Globetrotting Gnome Propels 5,000% ROI

Kern the Gnome travels the world and share his observations in this highly clever print campaign.

DELL-ving Into the Future

DELL-ving Into the Future

The computer giant's ongoing transformation is prompting new marketing and service imperatives.

Interview: Bobbi Dangerfield, VP of commercial sales operations, Dell

Interview: Bobbi Dangerfield, VP of commercial sales operations, Dell

Dangerfield has been through it all. Here's what she hopes Dell will achieve in the future and how she plans to help take the company there.

Walking in the Consumers' Shoes

Walking in the Consumers' Shoes

Zappos mixes customer service with sophisticated data to create loyal customers who bring friends.

More Articles by Dianna Dilworth

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Featured Articles

Turning Big Data Into Smart Data

Turning Big Data Into Smart Data

It doesn't matter how much data you have if you don't integrate your data sets, says market researcher Matthias Hartmann.

5 Reasons to Rethink Radio Right Now

5 Reasons to Rethink Radio Right Now

Radio version 2014 delivers an exciting palette of marketing tools to make the medium of sound more effective for direct response advertisers.

Brands Have Lost Control, and It's OK

Brands Have Lost Control, and It's OK

How marketers can navigate the new customer engagement era.