Dianna Dilworth

Most Recent Articles by Dianna Dilworth

Turning Loyal Customers Into Brand Evangelists

Turning Loyal Customers Into Brand Evangelists

Customer loyalty and brand evangelism is all about engagement, whether you're a regional brand or a national corporation.

Direct Mail, Evolved

Direct Mail, Evolved

10 ways to keep printed communications relevant to multichannel customers.

Q&A: Darryl Walter, director of membership & conferences, The Wildlife Society

Q&A: Darryl Walter, director of membership & conferences, The Wildlife Society

The Wildlife Society shares its direct mail strategies.

Use Showrooming to your Advantage

Use Showrooming to your Advantage

Here's how retail outlets spell nightmare: S-H-O-W-R-O-O-M-I-N-G.

Rise above a crowded digital landscape

Rise above a crowded digital landscape

The secrets to a brand gaining digital "all-star" status are the think multichannel, collaborate cross-functionally, and take creative risks.

More Articles by Dianna Dilworth

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Featured Articles

Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.