Tutopia Selects RightNow

Share this content:
RightNow Technologies Inc., Bozeman, MT, said yesterday that Latin American network provider Tutopia.com Inc. is using its on-demand CRM solution.

Tutopia, which pioneered free Internet access in Latin America in 2000, has 2.7 million registered users. It will use RightNow to manage and streamline communications with customers across its telephone, e-mail and Web channels, as well as provide Tutopia's service agents with access to complete customer histories.

RightNow also will let Tutopia's managers track the performance of its contact center staff to see if an agent needs more training or to motivate them with a variety of performance-based incentives.


Next Article in Data/Analytics

Sign up to our newsletters

Company of the Week

USAData helps businesses find new customers and grow their current customers through a combination of data and digital marketing services, and easy-to-use SaaS technology products. We enrich customer data so businesses can more effectively target and communicate with customers, and connect them with their best look-alike prospects through digital and traditional channels. We make it easy through simple, self-serve applications and APIs, as well as through full-service programs managed by our Data and Digital experts. 

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above