Signal Wants to Help CMOs Put Vendors to the Test

Share this content:

The company claims its new Signal Tag can quintuple the number of A/B vendor tests marketers can do each year.

Vendor testing made easier
Vendor testing made easier
 

Signal CEO Mike Sands says CMOs are in a bind. The bar set for them is high, and the number of months they're given to hit their marks are so low that there's little time for them to test what they're doing and optimize results.

“The biggest issue is the time involved in setting up the test,” says Sands, himself a former CMO of Orbitz. “It would take me many months of negotiations to develop build cycles with my IT department. The budget was there, we could call in vendors fairly quickly on a test, but it might take six months to put the program in place. CMOs are in their jobs two or three years. They don't have time to run one test a year.”

Sands says Signal Tag, a feature of the new Open Data Platform that the company recently launched, allows users to tap into Signal's user interface and create an equitable customer split for a test by entering rules into the engine instead of coding manually. Non-technical users are able to configure “tags” or “web beacons” that breaks them free of lengthy IT cycles, Signal claims.

Survey Monkey, which served as a beta user of Signal Tag in a test of two retargeting vendors, reported a 33% reduction in customer acquisition cost as a result of its findings. “Signal gave us an advanced tool for obtaining granular insights into customer behavior, helping us to reduce customer acquisition costs and strategically increase the ROI on our targeting campaigns,” says Gallant Chen, director of online marketing at SurveyMonkey.

“Splitting your audience for a clean test between two vendors is a hard technical problem,” Sands says. “What we've been able to do is let marketers go into our rules engine and get very granular about the customer sets they want for their test groups and do it without IT's help.”

Sands asserts that the payoff for CMOs could be four to six tests a year instead of one.

close

Next Article in Data/Analytics

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above