Siebel Releases Medical CRM Suite

Share this content:
Siebel Systems Inc. has introduced eMedical 7, a suite of customer relationship management applications for the medical products industry.


The suite helps companies boost employee and partner productivity and reduce operating costs.


Siebel eMedical 7 supports the entire customer relationship life cycle, including sales and account management, product management and marketing, customer service, field service, distributor management, clinical trials management and employee relationship management.


The company said features include:


• Customer segmentation, enabling product marketing personnel to segment profitable customers through multichannel analytics, leading to more targeted, effective sales and marketing campaigns.


• Customer service/call centers, providing a consistent, 360-degree view of multichannel customer interactions, leading to consistent service and improved customer satisfaction.


close

Next Article in Data/Analytics

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here