ShowCase Introduces Customer Focus Suite
The software runs on the IBM sServer iSeries platform and Windows NT.
The suite features the following four modules:
· Customer Value Modeling: Allows an organization to choose the medium -- sales region, revenue or time period -- by which customers should be ranked or modeled.
· Customer Value Analysis: Ranks customers based on their value and projects the potential growth of existing customers.
· Customer Behavior Analysis: Features a customer behavior monitor that measures customer growth, retention, migration analyses, at-risk customers, and marketing and sales contact planning
· Customer Goal Management: Develops and monitors customer-specific growth strategies and revenue goals.
The suite is available in the United States and Europe. Pricing ranges from $15,500 to $35,000 per module.