Selling Director Provides CRM Support
Chordiant said this Web-based application will allow consumers direct access to enterprise business services and will provide a single view for consumers.
Selling Director reduces the likelihood that the customer will abandon the transaction before it has been completed, the company said. The product provides recommendations and guidance through user-friendly wizards or pop-up messages.
Selling Director populates fields with information pulled from enterprise systems such as policy numbers, discount profiles or order history.
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