Outlook 2006: Nonprofits: Don't Keep Data Fallow

Share this content:
Soaring costs. Lower ROI. Donor fatigue. Muddy data. What's a fundraising organization to do? The key is improved analytics. New techniques and tools are available to fundraisers, including cutting-edge marketing automation technology that performs many of the functions that previously chewed up large chunks of valuable staff time. Because of these enhancements, one could argue that the overall outlook for data-driven fundraisers is positive. You see this reflected in the industry's effort to produce "clean" data and to leverage it across multiple channels.

Organizations can't afford to let their data sit fallow, or simply be underutilized. For example, if a group wants to do a cost-benefit analysis on marketing costs, it needs to set up its database to ensure that the costs can be factored in across all marketing channels, not just direct mail.

The biggest development today: a sharper focus on net lifetime donor value. Development directors are correctly changing their strategy from campaign-centric to donor-centric, giving the organization a 360-degree view of the donor over the life of the relationship. But to do this, organizations must go beyond direct mail results analysis and examine the donor relationship across all touch points.

Improving ROI amid spiraling increases in postage, paper and other production costs won't be easy, but opportunities exist. If fundraisers ask themselves more focused questions upfront, they will send the right messages at the right time to the right potential donors. Donor fatigue won't go away, but sophisticated nonprofits will get smarter about analytics and database marketing solutions to understand donors. For example, some donors may only want to give, say, $25 through the mail in a given year. Why not respect that and look at cultivating the relationship through a different channel, whether it's online, a special event or some other form of interaction?

The year won't be easy, but what year is? Fortunately, the answers are all in the data, and the smart organizations will find them.

Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above