Nextel Picks Amdocs for CRM

Share this content:
Amdocs, St. Louis, a billing and CRM software and services provider, and wireless communications services provider Nextel Communications Inc. said yesterday that Nextel deployed the latest release of Amdocs CRM.


The effort was part of an initiative to enhance the customer experience for Nextel's 15 million subscribers.


The Amdocs CRM solution is integrated with the Amdocs Billing product already in place at Nextel, Reston, VA. The billing and CRM system is designed to let Nextel manage its customers in an integrated fashion.


Using Amdocs ClarifyCRM, Nextel will provide all customer-facing representatives real-time access to relevant customer information, enabling them to identify each customer's needs and act on that information to provide the most pertinent, timely offerings.


Melissa Campanelli covers postal news, CRM and database marketing for DM News and DMNews.com. To keep up with the latest developments in these areas, subscribe to our daily and weekly e-mail newsletters by visiting www.dmnews.com/newsletters


close

Next Article in Data/Analytics

Sign up to our newsletters

Company of the Week

PAN Communications is an award-winning integrated marketing and public relations agency for B2B technology and healthcare brands. PAN's data-driven approach allows the firm to specialize in public relations, social media, content and influencer marketing, and data and analytics. PAN partners with brands to create unique, integrated campaigns that captivate audiences and drive measurable results. PAN services clients out of the firm's four offices: Boston, San Francisco, New York City and Orlando.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above