Mondial chooses Experian QAS for address verification

Share this content:

Mondial Assistance, provider of specialty insurance and emergence assistance services, has tapped Experian QAS Pro and QAS MatchIT to help manage address data on US customers. Mondial's best-known US operation is Access America travel insurance and concierge services.

QAS will provide the company with address verification and duplication checks, which Mondial executives expect to increase efficiency and improve customer service. The QAS Pro software, which verifies addresses collected through Mondial's call center, and MatchIT, which checks for and eliminates duplicate entries, also should help Mondial maintain compliance with insurance industry regulations and reduce its mailing costs. Paul Hampton, manager of application administration for Mondial, reports that the company inputs 2,000 addresses a day.

“Mondial sells travel insurance and concierge services, so the place where the client is at the time is very important,” said Beatriz Santin, director of marketing for Experian QAS. “They're not just taking that address once when they're selling the policy, but they continue to service customers and need that verification updated.”

QAS's real-time verification capabilities and its Linux and PeopleSoft compatibility were strong selling points for the software, Santin added. Mondial opted to try QAS after switching to a Linux platform, which its old data quality software did not support. The QAS software is fully integrated with the PeopleSoft application that Mondial uses and was up and running within a week.

Experian QAS serves a number of clients in the financial and insurance space, including Educational Employees Credit Union and Mission Federal Credit Union.

Sign up to our newsletters



Company of the Week

PAN Communications is an award-winning integrated marketing and public relations agency for B2B technology and healthcare brands. PAN's data-driven approach allows the firm to specialize in public relations, social media, content and influencer marketing, and data and analytics. PAN partners with brands to create unique, integrated campaigns that captivate audiences.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above