Data intelligence delivers bottom line impact
Julie Baker, executive director of strategy and planning, Quaero
July 22 2009
What's in a name? Customer data management. Customer intelligence management. Data intelligence management. The notion of using customer data to drive investment decisions has propagated many organizational names and acronyms over the last few years. Customer intelligence officers were crowned, integrated task forces were formed, and dedicated publications multiplied. Why? Because data equals money.
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