Data & Analytics

Customers Star at Macy's

Customers Star at Macy's By

Macy's CMO Martine Reardon describes the company's shift to a data-centric culture.

3 Ways to Harness Machine-Generated Data for Marketing

3 Ways to Harness Machine-Generated Data for Marketing

Machine-generated data is transforming the ad tech world. Can your analytics tools keep up?

Demanding Data

Demanding Data By

Data's many changes and challenges—and how using data to get insights that are often counterintuitive can improve business practices.

Let Data Take the Lead

Let Data Take the Lead By

Data and analytics help marketers find their lead generation rhythm.

Word to the Wise: Big Data

Word to the Wise: Big Data

What separates big data from Big Data is that the latter has—as Gartner has noted—volume, velocity, and variety.

Everyday Email Essentials

Everyday Email Essentials By

Here are three must-have data sets that every marketer should include in his or her email strategy.

The In-store Impact of Customer Analytics

The In-store Impact of Customer Analytics By

Levi's, J.Crew, and Williams-Sonoma discuss the impact digital channels and data strategies have on their retail sales.

Don't You Know Who I Am?

Don't You Know Who I Am?

How brands can avoid being the dumb bounder and use the velvet rope as an advantage.

Infographic: The Ionic Bond between Art and Science

Infographic: The Ionic Bond between Art and Science By By

Want powerful insights? Include science in your marketing mix.

Got Hyper-Personalization?

Got Hyper-Personalization?

Integrating transaction, behavior data, and social data provides a powerful foundation for creating individualized customer communications.

Q&A: Michael Kildale, VP of integrated marketing, FreshDirect

Q&A: Michael Kildale, VP of integrated marketing, FreshDirect By

FreshDirect's Michael Kildale talks direct mail, demographics, and data analytics.

Infographic: The Surprising Impact of Data on Marketing ROI

Infographic: The Surprising Impact of Data on Marketing ROI By By

Myriad data issues stand in the way of some marketers' ability to effectively measure ROI.

B2B Data: It's Not About the What, It's About the Why

B2B Data: It's Not About the What, It's About the Why By

For B2B marketers, the era of demographic data has ended, and it's the dawn of behavioral data.

Hawkeye Video Series, Part 1: The Timeless Truths of Marketing

Hawkeye Video Series, Part 1: The Timeless Truths of Marketing By

What are the undeniable truths that have been around since the dawn of data-driven scientific marketing? Larry Kimmel, executive director of hawkeye, explains in part one of this three-part video series.

Shoe Carnival Cobbles Up a Retargeting Program

Shoe Carnival Cobbles Up a Retargeting Program By

Shoe Carnival's e-commerce site was suffering because it couldn't target relevant products to potential customers. So the site stepped up its game.

Timeless Marketing Truth #1: Slow and Steady Wins the Race

Timeless Marketing Truth #1: Slow and Steady Wins the Race

Systematic testing and measurement—even at today's Internet speed—is essential to the continuous improvement of marketing results.

Timeless Marketing Truth #2: Mind Your Ps (not your Qs)

Timeless Marketing Truth #2: Mind Your Ps (not your Qs)

In classic scientific/direct marketing, we always knew that the most important predictor of success was the essence of the "product."

Get Closer to Your Customers

Get Closer to Your Customers

Six steps for combining personas with automation to build stronger customer relationships.

Balancing the Art and Sciences of Marketing

Balancing the Art and Sciences of Marketing By

Adobe advises marketers to balance the creative with analytics at JUMP New York 2013.

Is Marketing Really All About Data and Analytics?

Is Marketing Really All About Data and Analytics?

Effective marketing isn't just about analyzing data, but about providing guidance on what data needs to be retrieved and analyzed.

A/B Testing on Steroids: A New Approach to Messaging

A/B Testing on Steroids: A New Approach to Messaging

There are two major issues our clients face with A/B testing: Tackling the art of pre-testing and the speed at which marketers are able to access results.

2013 Essential Guide to Data-Driven Marketing

2013 Essential Guide to Data-Driven Marketing

Direct marketing and customer data—it's a match made in heaven, but only if you do it right. The 2013 Essential Guide to Data-Driven Marketing is packed with data insights to make sure you are.

Navigating the Murky Boundaries of Privacy

Navigating the Murky Boundaries of Privacy

Marketers using customer data to improve performance must balance customers' expectation of privacy with their preference for relevant communications.

A new view of Big Data for direct marketers

A new view of Big Data for direct marketers

Direct marketers should adopt, in conjunction with Big Data, the concept of Big Measurement.

Obama and Romney: Big Data, bad data

Obama and Romney: Big Data, bad data By

The 2012 presidential election was about data. It's about what happens when one side has the ability to make decisions based on good, clean data and the other side simply does not.

When Black Friday Comes

When Black Friday Comes By

C'mon retailers. This isn't that hard. Get some data and start directing your panicked holiday appeals to the people who really care.

Customers take a seat in the boardroom

Customers take a seat in the boardroom By

Senior management is becoming as interested in customers' likelihood to recommend as they are in customers' likelihood to repurchase.

Data: A necessary science

Data: A necessary science By

When I decided to attend a session on the science of marketing ROI at the DMA conference, I probably should have realized there'd be some math involved.

Dimitri Maex, managing director, OgilvyOne

Dimitri Maex, managing director, OgilvyOne By

Numbers can be sexy—and they're also vital to direct marketing.

The new email messaging mandate

The new email messaging mandate

Customer-focused, integrated messaging is the key to long-term customer engagement.

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Featured Articles

Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.