Customer reviews to guide Amazon marketing

Amazon.com said it will use customer-generated reviews to market popular items during the holiday season.

The company announced this week it has formed a “Holiday Customer Review Team,” comprised of six of its top customer reviewers.

These consumers will provide their fellow Amazon customers with top gift picks for the season as well as helpful tips on cutting costs over the holidays, the company said. They also have been given exclusive, early access to some of Amazon's top Black Friday deals so they can share their favorites with fellow shoppers.

“Amazon's customer reviews have revolutionized the way people shop, helping consumers to make informed buying decisions,” said Russell Dicker, senior manager of community at Amazon.com, in a statement. "Our customers have come to rely on the third-party expertise our customer reviews provide, and the Holiday Customer Review Team is an extension of that resource over the holidays.”


close

Next Article in Multichannel Marketing

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

Dart Warehouse Corp

Dart Warehouse Corp

Dart Fulfillment Services specializing in E-Commerce, Catalog Fulfillment, Retail Replenishment, Product Assembly & ...

SLI Systems

SLI Systems

SLI Systems offers full-service, customized, On-Demand solutions for Site-Search, Navigation, Merchandising, and User ...

more »

More in Multichannel Marketing

Oscar Mayer is No Wiener When It Comes to Mobile

Oscar Mayer is No Wiener When It Comes ...

This Kraft brand is one hot dog when it comes to creating seamless customer experiences

Ready for an Omnichannel World? Your Customers Are.

Ready for an Omnichannel World? Your Customers ...

More than just marketing in the channels customers use, marketers should provide purchase ability, as well.

Multichannel Is Perrigo's Marketing Cure

Multichannel Is Perrigo's Marketing Cure

Perrigo educates consumers about store brand medications with a digitally-focused multichannel campaign