Customer Retention

Subscriptions Drive Social Marketing

Subscriptions Drive Social Marketing

Marketers whose firms use a recurring revenue model need to think differently about their approaches to customer acquisition and retention.

Pushing Through the App Clutter: Analytics Delivers on Engagement

Pushing Through the App Clutter: Analytics Delivers on Engagement

App developers and brands need to work to remain as relevant as possible—or risk having their creations end up in the virtual dustbin.

Rising to the top in an ocean of offers

Rising to the top in an ocean of offers By

New movers are so inundated with marketing messages that businesses have to develop sharp strategies and targeting tactics to ensure their offer is getting attention.

Customer loyalty is a moving target

Customer loyalty is a moving target By

Moving residences prompts purchases, but also tests customers' loyalty to current providers.

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Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.