Using marketing technology and marketing strategy to make personalization a reality
Exploring B2B and B2C customer engagement: Through big data, the Voice of the Customer, innovative presentations, and...email signatures
Salesforce announces a major strategic partnership, activating Google 360 audiences outside Google for the first time — plus the Benioff keynote
Senior Research Director Gil Canare talks process and technology
Insights from Bazaarvoice, Emarsys, Inmobi, and Pebblepost, fresh from eTail East in Boston
Machine learning can power personalization of selected components across devices
More personalization is in the cards with Google Feed
From Olson 1to1, guidance on tackling the content challenge
Amazon's acquisition of Whole Food Market will force grocers and retailers to rethink their digital media, data aggregation, and analytics. Here's what marketers can learn from the latest Amazon initiative
Bryan Melmed of Exponential explains how data supports customized, relevant messaging
Pega aims to go head-to-head with Salesforce: part one of a two-part feature
Introducing AI-driven optimization insights to the marketing data platform
Salesforce announces enhancements to the Commerce Cloud — formerly known as Demandware. The first part of a two-part feature
Tara-Nicholle Nelson discusses how brands can thrive by building loyalty, not to products, but to the ways they enrich their customers' lives
A deep dive into the key topic of cadence
Ric Elert of Conversant describes how data picks out the unique (anonymized) customer
Our weekly column about marketing tech and ops
With costs rising, marketers face choice between cheaper paths through walled gardens or building out their own profiles at a larger cost.
Adobe comes out punching with its new Experience Cloud
Machine learning can take marketers beyond personas
Navigating the funnel is tortuous enough. Robots may not be the answer at this time.
The audience for traditional marketing messages will persist, and will remain valuable
Evolutions in the buyer journey, coupled with rampant rhetoric, is sapping the credibility of B2B tech vendors
Social media, apps, and instant message platforms are fighting for smartphone real estate and for consumer attention. Marketers are still learning how to apply analytics to this multi-channel world
Big clouds are horizontal, businesses are vertical. Bluecore brings that recognition to ecommerce
Proof Analytics and Quantifind launch new solutions to tackle the question of why campaigns are working (or not)
How to have a demand generation process in place
A few measurement tactics can highlight attribution in analytics for a customer's journey
A new Adobe report finds a surprisingly large number of holiday purchases will be driven by customer experience rather than bargains
Simon Grabowski and Daniel Brzezinski of GetResponse talk about the path to an uncluttered MA interface
Company of the Week
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