Credit Union Adopts Fidelity's Miser Suite

Share this article:
Fidelity National Financial Inc., Jacksonville, FL, and its Fidelity Information Services division announced a five-year relationship yesterday with Wings Financial Federal Credit Union, a credit union for employees of the air transportation industry.


Wings Financial, Apple Valley, MN, will implement Fidelity's Miser technology suite, encompassing core processing, browser-based branch automation, business intelligence and CRM capabilities.


Core processing activity for Wings Financial will run on Fidelity's Miser system, an integrated and open solution designed to help mid-tier to large credit unions speed processing, manage workflow and automate many traditional credit union functions.


Wings also will deploy Miser Business Intelligence, which gives analytical capabilities to every level of the credit union's staff, from the back office to executive management.


And Wings will implement Miser Branch Automation, a browser-based solution that will deliver teller, platform, call center and back-office functionality via the credit union's intranet. It also will let employees view and manage member relationships on an enterprise-wide basis via a single, intuitive user interface.


Fidelity also will deliver integrated Miser CRM capabilities -- complete with contact, prospect, referral, sales and campaign management tools -- to help Wings maximize the lifetime value of member relationships.


Melissa Campanelli covers postal news, CRM and database marketing for DM News and DMNews.com. To keep up with the latest developments in these areas, subscribe to our daily and weekly e-mail newsletters by visiting www.dmnews.com/newsletters


Share this article:
You must be a registered member of Direct Marketing News to post a comment.
close

Next Article in Data/Analytics

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Data/Analytics

Word to the Wise: 100% Viewability

Word to the Wise: 100% Viewability

100% viewability is quite the myth.

12 Big Data Facts for Marketers in 2014

12 Big Data Facts for Marketers in 2014

The idea of Big Data is nothing new, but its potential to solve today's problems and spark innovation is unprecedented.

Harvard Prof: Marketers Need to Step Up Their Predictive Abilities

Harvard Prof: Marketers Need to Step Up Their ...

Statistics expert Edo Airoldi says data must be paired with predictive analytics before marketers can truly forecast customer behavior.

Copyright © 2014 Haymarket Media, Inc. All Rights Reserved
This material may not be published, broadcast, rewritten or redistributed in any form without prior authorization.
Your use of this website constitutes acceptance of Haymarket Media's Privacy Policy and Terms & Conditions.