Convergys Q1 Profits Rise 20 Percent

Share this article:
Profits for the first three months of the year at teleservices firm Convergys Corp. were up 20 percent over the same period last year, the company has reported.


Net income for the first quarter was $53.5 million, up from $44.4 million in the first quarter of 2000. Total revenue rose from $513.6 million in the first quarter of 2000 to $577.8 million in the first quarter of this year.


During the first quarter, Convergys renewed a contract with wireless provider Sprint PCS and won two new contracts with AT&T. The company also bought Geneva Technology Ltd., a CRM software maker based in the United Kingdom.


Convergys has pursued an aggressive growth strategy and has had a good start this year, said Jim Orr, the company's chairman, president and CEO, adding that the tough economy has forced many companies to strengthen their focus on customer relationships and service.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Data/Analytics

Epicor to Acquire Analytics Provider QuantiSense

Epicor to Acquire Analytics Provider QuantiSense

Retail solutions provider seeks to up its data analytics game for large and midsized retailers.

One Third of Companies Fail to Measure Data Quality ROI

One Third of Companies Fail to Measure Data ...

Twenty percent of companies assume their data quality tools pay off, while another 10% doesn't monitor ROI at all.

Ensighten and Anametrix Unite in an Open Relationship

Ensighten and Anametrix Unite in an Open Relationship

Ensighten's purchase of the analytics company is about giving ultimate ownership of data to marketers, says CEO Josh Manion.